What are the responsibilities and job description for the Optician position at Simon Eye Associates?
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a Clinical Optician at Simon Eye, you play a vital role on our patient-care team. Our opticians are clinicians—experts who combine technical skill, clinical judgment, and patient education to ensure every patient receives the highest standard of optical care. You will guide patients through lens and frame selection, provide precise fittings, and support their visual outcomes with compassion, expertise, and outstanding service.
What You’ll Do:
What You’ll Need:
As a Clinical Optician at Simon Eye, you play a vital role on our patient-care team. Our opticians are clinicians—experts who combine technical skill, clinical judgment, and patient education to ensure every patient receives the highest standard of optical care. You will guide patients through lens and frame selection, provide precise fittings, and support their visual outcomes with compassion, expertise, and outstanding service.
What You’ll Do:
- Serve as a clinical resource for patients by educating them on lens materials, adaptation, treatment options, and proper product care.
- Recommend eyewear solutions that meet both medical needs and lifestyle preferences.
- Assist with frame selection and perform precise measurements for accurate, customized eyewear.
- Deliver honest, informed guidance on lens designs and frame options to support patients’ visual performance.
- Conduct accurate fittings using facial measurements, prescription specifications, and appropriate diagnostic or dispensing technology.
- Place and track frame and lens orders following company protocols and using all available systems.
- Perform adjustments and in-office repairs to ensure optimal fit and comfort.
- Communicate proactively with patients regarding order delays or updates.
- Maintain a clean, organized, and patient-friendly frame gallery.
- Support doctors by assisting with glasses progress evaluations and troubleshooting visual concerns.
- Collaborate with vendors to resolve order issues.
- Stay informed on vendor product updates, new technologies, programs, and promotions to support clinical recommendations.
What You’ll Need:
- Minimum of 3 years of experience in a fast-paced optical or clinical environment; ABO certification preferred.
- Excellent written and verbal communication skills with the ability to educate and connect with patients and teammates.
- Strong interpersonal skills and the ability to build trust with patients and colleagues.
- High attention to detail and accuracy in all clinical and technical tasks.
- Demonstrated commitment to exceptional patient service.
- Ability to multitask and work efficiently while maintaining a positive, patient-centered approach.
- Proficiency with computer systems and electronic databases; strong typing accuracy.
- Professional demeanor, reliability, and self-motivation.
- Availability to work one evening per week and Saturdays to meet patient needs.