Patient Coordinator

Be a part of something special!

At Albany Braces, we provide exceptional specialized orthodontic care and experiences that bring healthy, confident smiles to the faces of our patients and communities. This requires a team of highly skilled and creative people who are committed to teamwork, compassion, integrity, knowledge, gratitude, and fun! We value the unique skills, experiences, and perspectives every team member brings to the organization, and we are focused on ensuring our team members thrive both professionally and personally.

The Patient Coordinator's primary focus is to greet and welcome each patient when they come into our clinic. You will help them with paperwork, scheduling and answer any questions that patients or parents may have.

• Greet all patients upon arrival and confirm patient information.
• Schedule patients in accordance with office policies, protocols and time blocks.
• Confirm contact information including address, telephone number and email.
• Communicate any necessary information with the clinical staff.
• Collect/post payments from patients on date of service or when received in the mail/over the phone.
• Communicate with other dental offices and specialists regarding referrals, existing radiographs, claim history and any conditions of mutual patients.
• Scan letters, referrals, and records from other offices into patient’s account and document appropriately.
• Prepare all new patient and recall paperwork for the next day.
• Gather and verify insurance benefits.
• Answer incoming phone calls.
• Other duties as assigned

Details:

• Monday - Friday 7:55AM - 5:00PM
• Pay Range: $19 - $23 Hourly *based on experience 
• Locations: Albany, Delmar, Latham, East Greenbush, and Clifton Park 
  • Team members must be willing to commute to all 5 locations

Benefits:

• Competitive pay growth opportunities
• Bonus opportunities
• Medical, Dental, Vision, Short Term Disability and Life insurance
• 401K with company contributions
• Paid time off paid holidays
• Discounted and Free Pediatric dental and orthodontic treatments.

What We're Looking For:

• Strong communication and customer service skills
• Someone who likes to work with patients of all ages
• Attention to detail and ability to multitask
• Organization and time management skills
• Works well independently and in a team environment
• Previous dental experience would be helpful, but a great attitude and a strong work ethic are our first priorities.
• 1 years in a related field