What are the responsibilities and job description for the Junior Service Advisor position at Simard Automotive?
Are you starting your journey in the automotive industry with a spark for customer service excellence? Point S Tire and Auto Service in Anchorage, Alaska, offers a unique opportunity for an aspiring Jr Service Advisor to dive deep into the heart of the automotive service world. Blending the roles of a Customer Service Representative (CSR) and a Service Advisor, this position is perfect for someone passionate about cars, eager to provide 5-star customer experiences, and ready to grow their career in the auto industry.
What We Offer:
- Comprehensive Hands-on Experience: Engage in various automotive services, including tire changes, oil changes, light repairs, and parts knowledge.
- Customer Service Mastery: Enhance your ability to build lasting relationships, excel in problem-solving, and become a trusted advisor to our customers.
- Professional Growth: Embark on a developmental journey with opportunities for advancement into more specialized roles.
- Competitive Compensation & Benefits: Enjoy medical, dental, and vision insurance, Aflac supplemental insurance, life insurance, a retirement plan with company match, paid holidays, vacation, and training, shop usage for family cars, gym membership coverage, and more.
Your Role: As a Junior Service Advisor, you will:
- Warmly greet customers and deliver exceptional service.
- Schedule appointments, provide tire and service quotes, and answer customer inquiries.
- Assist in maintaining inventory, ensuring the shop operates smoothly.
- Collaborate with store managers and the team to drive the shop's success.
Who We Are Looking For:
- Passion for the Automotive Industry: Whether you've worked in a parts store, service center, or have some early experience as a Service Advisor, your automotive passion is what matters.
- Customer-Centric: With excellent communication and people skills, you're dedicated to understanding and meeting customer needs.
- Eagerness to Learn and Grow: You're ready to take the next step in your automotive career, embracing challenges and learning opportunities.
Why Choose Point S?
- Supportive Environment: Thrive in a culture that values camaraderie, innovation, and a shared passion for all things automotive.
- Community Impact: Be part of a team that serves the community, empowering everyone to reach their highest potential.
Are you ready to accelerate your career as a Junior Service Advisor with Point S in Anchorage, Alaska? Apply now and join our dynamic team dedicated to excellence, growth, and exceptional customer service!