What are the responsibilities and job description for the Secondary Marketing Analyst I position at Silverton Mortgage?
Why Silverton Mortgage
Location/Branch: Corporate
Reports to: Secondary Marketing Manager, Devin Sinclair
Department: Secondary Marketing
Office presence: Hybrid
FLSA Status: Full Time, Salary, Exempt
Job Summary
The Secondary Marketing Analyst I supports the Secondary Marketing team through analysis and reporting. This role keeps up with mortgage products and pricing and communicates any changes to the Company on a regular basis. This role also assists in management of the Lock Desk, efficiently supporting the Sales department on loan lock concerns.
Job Functions
Lock Desk Support/Administrative Functions
Education: High school diploma or equivalent required; college degree preferred.
Years of Related Experience: 1-2 years in mortgage industry.
Knowledge, Skills And Abilities (KSAs)
Business Unit -
Silverton Mortgage
- We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry
- We believe in giving back and we do so through The Silverton Foundation
- Our strong communication skills drive customer satisfaction
- We offer extensive product lines and maintain an in-house loan process that offers a competitive edge
- We have fun!
Location/Branch: Corporate
Reports to: Secondary Marketing Manager, Devin Sinclair
Department: Secondary Marketing
Office presence: Hybrid
FLSA Status: Full Time, Salary, Exempt
Job Summary
The Secondary Marketing Analyst I supports the Secondary Marketing team through analysis and reporting. This role keeps up with mortgage products and pricing and communicates any changes to the Company on a regular basis. This role also assists in management of the Lock Desk, efficiently supporting the Sales department on loan lock concerns.
Job Functions
Lock Desk Support/Administrative Functions
- Supports the lock desk by assisting loan originators with pricing scenarios, product inquiries, and general questions about systems and or policies.
- Reviews and processes lock requests, lock confirmations, change requests, repricing/renegotiation and extension requests adhering to Silverton Pricing Policies.
- Reviews and Processes Best Effort locks within our Investor portals to insure accurate updates and file delivery.
- Implements/monitors/removes pricing changes in anticipation of market movements to ensure margins are met.
- Observes for pricing engine errors or inconstancies and notifies management of any potential fixes needed.
- Conducts Product and Pricing training as needed for new loan originators.
- Reviews daily locked pipeline for erroneous/accurate coverage and alerts management of any concerns.
- Tests For Pricing accuracy for new product rolls, investor updates to rate sheet/eligibility, new pricing engines, or any other analytical need surrounding pricing.
- Sends out pipeline status emails, reviews pipeline for inactive files that affect pull through numbers.
- Analyzes loan status/data entry from overnight reports, correcting any erroneous data.
- Ensures appropriate actions are taken in locked loan pipeline (extensions, expirations, relocks).
- Verifies House Loans are flagged correctly in the Loan Operating System.
- Updates and maintains departmental policies and procedures as well as any other necessary training materials.
- Develops new processes to improve business functions.
- Enters Secondary Investor commitments.
Education: High school diploma or equivalent required; college degree preferred.
Years of Related Experience: 1-2 years in mortgage industry.
Knowledge, Skills And Abilities (KSAs)
- Excellent written and verbal communication skills along with solid computer skills.
- Analytical thinker and consultative mind to support both team members and managers in all areas of the business.
- Goal-oriented, self-motivated with the capacity to meet and exceed assigned goals.
- Willing to learn, industrious, determined, and assertive.
- Excellent organizational skills and the ability to multitask to complete a wide variety of tasks.
- Strong people skills with ability to interact with all internal teams and external customers.
- Must be able to maintain sensitive and confidential information.
- Diligence to ensure tasks are completed thoroughly and on time.
- Demonstrates knowledge of, adherence to, monitoring and responsibility for Compliance with State and Federal Regulations and Laws as they pertain to this position.
- Open/Close Loan Operating System or similar loan operating system.
- Familiarity with investor websites preferred but not required.
- Strong understanding of mortgage products and pricing.
Business Unit -
Silverton Mortgage