Sales Assistant

The Sales Assistant assists their agent(s) with maintaining current client relationships. Bottom Line: Support, enhance, and follow up on all selling and marketing activity.

Interested candidates must manifest the following:

ATTRIBUTES

• Strong written and verbal communication skills

• Ability to work well under pressure and balance multiple priorities and assignments to meet deadlines

• Able to work independently and in a team environment

• Tactful and diplomatic interpersonal skills

• Conscientious and dependable work ethic

• Ability to follow through on tasks

• Exhibit an ability to foster a “team” environment when serving both internal and external customers

KNOWLEDGE/SKILLS

• 2 years of experience in real estate/sales/marketing/administrative support

• Time management, multitasking, phone skills, friendly, enthusiastic, job ownership/responsibility, adaptable to various personalities/situations, approachable demeanor and professional image

• Computer Software: MLS and CRM systems, Skyslope, Microsoft Office including Word, Excel, Outlook

• Active Real Estate license required when hired

• Ability to plan, organize, and prioritize multiple responsibilities in order to meet strict deadlines

• Excellent communication skills a must

• Exceptional customer service skills a must

• This position requires working weekends

SPECIFIC JOB REQUIREMENTS

• Review agent(s) calendar and prepare for that day’s appointments as well as maintain the calendar and updates

• Help to manage incoming leads assigned to agents in the CRM system, including follow-up

• Assist agents with client showings, staging homes, and open houses

• Act as a partner to transaction and listing coordinator

• Prepare all necessary reporting including tracking showings and regular comp reports as needed

• Keep CRM updated with new prospect and broker registrations and manage lists as requested by Sales Agents

• Coordinate with the Listing Coordinator all aspects of a new listing including the initial file, ordering photography, uploading information into MLS, eblasts, signage and brochures

• Coordinate with the Escrow Coordinator all aspects of every contract, including communication to the client on behalf of the agent at every step of the escrow.

• Utilize the showing feedback, transaction process, and other information gathered as support to the agents' communication to sellers and buyers

• Track all marketing per listing to assist with seller communication

• Provide listing information for advertising

• Support social media efforts with providing content and photos

• Coordinate fulfillment aspects of marketing programs

• Assist in event planning and execution

• Open House coverage

• Database analysis and proactive campaign creation

• Manage agent(s) Alliances to coordinate communication and event planning

• In partnership with Marketing, utilize Social Media to drive interest back to the agent(s) on specific marketing and PR opportunities

• Work with each agent individually to support marketing efforts to reach their client base for the purpose of referrals as well as personal touch points

Work with the agent(s) to have both brokerage and individual follow-up processes that are then executed by this role