Vice-President of Operations - Elderlife Financial

Vice President of Operations

ElderLife Financial

Nashville/Hendersonville, TN

Hybrid Work Opportunity

ElderLife Financial is seeking a Vice President of Operations to lead and own the full

operations function, particularly the sales function, across the business. This is a leadership role for a proven leader who can bring structure, accountability, consistency, and execution across the

organization. The VP of Operations will serve as a key partner to the President and help

lead the business through its next stage of growth.

We need a leader who is highly organized, sales-driven, technology forward, process driven, and capable of managing both day-to-day execution and larger cross functional initiatives. The right person will be

a builder, problem solver, and team leader who can drive performance, improve systems, and create alignment across departments.

Key Responsibilities

 Own the full operations function across ElderLife Financial and AidandAttendance.com

 Lead, manage, and develop the operational team

 Build and maintain dashboards, speak to the sales side of the business, create and analyze applicable metrics that keep the businesses aligned.

 Partner closely with the President on company priorities, execution, and special

projects

 Drive operational excellence across service, workflow, reporting, and

performance management

 Improve and standardize processes to support scale, quality, and efficiency

 Lead cross functional initiatives across operations, sales, client service,

technology, and finance

 Identify and implement technology and systems improvements to modernize the

business

 Ensure strong follow-through and execution on key company initiatives

 Help create a strong leadership culture grounded in accountability, urgency, and

high standards

What We Are Looking For

 Proven Sales and Operations leadership experience, ideally in a senior or executive role

 Strong general management skills with the ability to lead across functions

 Experience owning complex operations in a service based business

 Technology forward mindset with experience improving systems and workflows

 Strong project management and execution skills

 Ability to lead teams, drive accountability, and improve performance

 Excellent communication and organizational leadership skills

 Someone who is dependable, proactive, and capable of being a true right hand

to the President

 Strong judgment, follow through, and ability to solve problems quickly and

effectively

Preferred Background

 Experience in financial services, insurance, healthcare, senior care, or related

service industries, preferably working with sales teams and functions.

 Experience managing operational teams across multiple brands or business lines

 Track record of scaling processes and improving organizational performance

 Comfortable working in a fast moving, entrepreneurial environment

Why This Role Matters

This is a critical leadership role for the business. We are looking for someone who can

take full ownership of operations, strengthen execution across the organization, and

serve as a trusted operating partner to the President. The right person will help create a

more disciplined, scalable, and consistent operating environment across both ElderLife

Financial and AidandAttendance.com.

What We Offer

In exchange for the skills and experience to bring to the role, we offer a competitive compensation, group insurance options, and flexible time off.

Compensation Range: $100,000 - $150,000 based on experience