Marketing Coordinator

Position Summary:

The Marketing Coordinator is responsible for supporting the Casino Marketing efforts as directed by the Director of Marketing & Marketing Manager. Responsibilities include event execution, final art as client requests, proofing of documentation & art, guest relations efforts as well as a variety of associated administrative, communications, personnel support, and planning activities including processing all business paperwork and office administrative activities for the Marketing, Promotions, Player Development, Entertainment, C-Stores & LCC areas of the Marketing Department.

Essential Job Functions:

• Provide outstanding customer service to guests and all other employees
• Assist with creating and publishing digital communications such as newsletters, social media content, email campaigns, and messaging
• Help maintain digital content libraries and shared resources for easy access and version control
• Monitor performance data and compile reports to help guide future content and platform usage
• Assist with live event coverage through digital platforms to support real-time audience engagement
• Coordinate project timelines, approvals, and communication workflows
• Collaborate with internal teams to ensure content is up to date, accessible, and aligned with organizational goals
• Helps develop and coordinate new promotions to promote revenue growth
• Maintains the integrity of the brand promise and all creative elements by ensuring that the logos and images are correct, as well as the appropriate gaming & LCC disclaimers
• Oversee all incoming job requests to ensure that projects are completed correctly in a timely manner and within budget
• Coordinates the internal production flow for the Marketing department by gathering copy, creative direction, and necessary approvals
• Required to work with the Marketing Director or Manager to make sure that the signage created is on-brand
• Assists in the facilitation of all filming and photography for the property, press, and media exposure, obtaining all appropriate signed contracts, certificates of insurance and release forms
• Utilizes effective communication tools to ensure that consistent, accurate and timely information is provided through Marketing and other departments
• Other duties as assigned by management

Qualifications:

• Two (2) year AA degree required*
• Two (2) years previous work experience in marketing, advertising, or promotions, required*
• BA, BS, or four (4) year degree, preferred
• Previous casino experience, preferred
• Must have a working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, WordPerfect, Excel, etc.
• Willingness and ability to take direction from multiple Management individuals as required
• Must have excellent customer service/relation skills
• Must have good writing and verbal communication skills
• Must be able to work effectively in a fast paced, high volume environment
• Must possess a high level of maturity and the ability to maintain confidentiality
• Must possess a valid state driver’s license is required
• Solid writing, proofreading, and interpersonal communication skills
• Ability to juggle multiple projects, meet deadlines, and adapt to changing priorities
• Comfortable with reporting metrics and using dashboards or analytics tools to guide decisions
• Willing to work odd and irregular hours as needed; Willing to travel and participate in training as recommended or required

• Equivalent management experience or equivalent education may be considered in lieu of one another

Licensing Requirements:

• NIGC Suitability
• WGSC C-III License
• LTGA License

Physical/Mental Requirements:

• Constantly watching, speaking, hearing, sitting, standing, and walking
• Frequently reading, writing, typing, reaching, bending, stooping, using hands to finger, handle objects, tools, or control
• Occasionally lifting, carrying, pushing, and pulling

Working conditions:

• Indoors
• Exposure to smoke
• Loud noise
• Odors
• Unruly patrons/employees

Licensing Requirements:

• NIGC Suitability
• WGSC C-III License
• LTGA License