What are the responsibilities and job description for the Front Desk Associate position at Silver Lining Counseling and Mediation, LLC?
Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks. Your positive attitude and organizational skills will ensure a smooth flow of daily activities, creating a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Answer phone calls efficiently, directing calls accurately and professionally.
- Manage appointment scheduling, calendar coordination, and reminders using tools like Google Workspace.
- Perform data entry, filing, and document proofreading to maintain accurate records and support office operations.
- Handle incoming correspondence, emails, and inquiries with excellent phone etiquette and customer support skills.
- Assist with office management duties such as supply inventory, organization of files, and maintaining a tidy reception area.
- Support bookkeeping tasks using QuickBooks and basic financial record keeping when needed.
Qualifications
- Proven office experience with strong clerical skills including data entry, filing, and proofreading.
- Proficiency in computer literacy including Google Workspace tools.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Strong communication skills
- Prior experience as a medical receptionist or personal assistant is advantageous.
- Knowledge of phone etiquette and customer service best practices.
- Ability to manage time effectively and prioritize tasks independently. Join us in delivering outstanding front desk support that sets the tone for our organization’s professionalism and warmth! This role is ideal for motivated individuals eager to grow their administrative career while making a positive impact every day.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 10 – 15 per week
Benefits:
- Professional development assistance
Work Location: In person
Salary : $15 - $17