What are the responsibilities and job description for the Optometric Technician/Receptionist position at Silver Lake Eye Care Center?
Overview
Silver Lake Eye Care Center is an established, patient-focused private practice that has proudly served Everett and the surrounding communities since 1992. Our team is committed to providing advanced, modern eye care, exceptional patient experiences, and a welcoming, supportive environment for both patients and staff.
As an Optometric Technician / Receptionist, you will play a vital role in delivering exceptional patient care and ensuring smooth daily operations. You will serve as a welcoming first point of contact for patients while coordinating their care from check-in through pre-testing and the doctor's examination. This role combines front desk responsibilities with hands-on clinical support to help ensure an efficient, organized, and positive experience for every patient.
Key Responsibilities
- Greet patients warmly and professionally, ensuring they feel welcomed, heard, and cared for.
- Check patients in and out, verify demographic and insurance information, and maintain accurate patient records.
- Schedule appointments, manage incoming phone calls, and respond to patient inquiries.
- Clearly communicate appointment procedures, fees, and basic insurance information to patients.
- Collect payments, process transactions, and assist with patient account inquiries.
- Perform pre-testing and diagnostic testing, including Optomap retinal imaging, OCT, ERG, Visual Field, and other advanced medical testing/imaging.
- Obtain preliminary measurements and patient histories to prepare for the doctor's examination.
- Assist with specialized clinical procedures and support the doctor throughout the examination process to maintain efficient patient flow.
- Assist with contact lens workflows, patient education, and follow-up as appropriate.
- Maintain accurate and timely documentation in the electronic health record.
- Follow established clinical protocols, office workflows, and infection-control procedures.
Qualifications
- Previous experience in optometry, ophthalmology, or another healthcare setting preferred.
- Experience with patient scheduling, check-in/check-out, electronic health records, or medical office administration.
- Familiarity with vision and medical insurance eligibility and benefits verification, as well as patient payment processing.
- Experience performing pre-testing, diagnostic imaging, medical assisting, or other clinical procedures.
- Ability to work efficiently in a fast-paced environment while maintaining accuracy and professionalism.
- Proficiency with computers and the ability to learn electronic health records, diagnostic equipment, and practice management systems.
- Strong attention to detail, organizational skills, and the ability to multitask effectively.
- Excellent communication and interpersonal skills, with a friendly, professional, and patient-focused demeanor.
Join Our Team
If you are passionate about helping people, enjoy working in a team-oriented environment, and are eager to grow your skills in modern eye care, we would love to hear from you! At Silver Lake Eye Care Center, our team is passionate about providing advanced, personalized eye care and creating exceptional experiences for every patient. We value team members who take pride in caring for our patients, demonstrate initiative and accountability, support one another, and are committed to continuous growth and excellence in everything they do.
If you are ready to make a difference in our patients' lives and grow with our team, we encourage you to apply!
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $23