What are the responsibilities and job description for the Plumbing Service Technician position at Sila Services?
Residential Service Plumber
Davis Heating, Cooling, Plumbing & Electric | Lynchburg, VA
Bring Your Plumbing Skills to a Team That Backs You
At Davis Heating, Cooling, Plumbing & Electric, our plumbers are trusted to solve problems that directly impact the safety, comfort, and daily lives of our customers.
We’re looking for experienced Residential Service Plumbers who can diagnose issues, communicate clearly, and complete dependable repairs while providing a professional in-home experience.
With multiple service locations across Southside Virginia and the Roanoke region, Davis provides plumbers with steady customer demand, strong operational support, continued training, and opportunities to build a long-term career.
What You’ll Do
- Diagnose, troubleshoot, repair, and maintain residential plumbing systems.
- Repair and replace water heaters, fixtures, faucets, toilets, valves, piping, and related components.
- Diagnose leaks, water-pressure issues, drainage problems, and other plumbing concerns.
- Perform plumbing system inspections and identify safety, code, or performance issues.
- Explain findings and available repair or replacement options clearly to homeowners.
- Complete repairs safely and according to applicable plumbing codes and company standards.
- Identify opportunities for upgrades or additional plumbing solutions when appropriate.
- Complete accurate estimates, service notes, photos, and required documentation.
- Protect customers’ homes and maintain a clean, professional work area.
- Maintain assigned tools, equipment, vehicle, and truck inventory.
- Coordinate with dispatch, customer service, drain technicians, and other field teams.
- Participate in ongoing technical, safety, and customer-service training.
What We’re Looking For
- 3 years of residential plumbing service experience preferred.
- Strong diagnostic and repair skills.
- Knowledge of residential plumbing systems and applicable codes.
- Strong customer service and communication skills.
- Ability to independently manage service calls from diagnosis through completion.
- Commitment to safe, code-compliant, and high-quality workmanship.
- Comfortable using tablets, mobile applications, and field service software.
- Valid driver’s license with an acceptable driving record.
Why Work at Davis?
- Competitive compensation and advancement opportunities
- Steady, year-round customer demand
- Medical, Dental, and Vision Insurance
- Retirement Plan with Company Match
- Paid Time Off and Paid Holidays
- Company Vehicle for qualified field roles
- Tool Account Program
- Uniforms and major equipment provided
- Ongoing technical training
- Leadership development opportunities
- Team-oriented environment where strong performance is recognized
What Success Looks Like
Success in this role means solving plumbing problems correctly, communicating clearly with customers, and completing work that you can stand behind.
You’ll help Davis continue building long-term customer relationships through quality service and consistent follow-through.
\nSalary : $18 - $26