What are the responsibilities and job description for the Key Account Manager (Residential Distribution) position at Sika AG?
Company Description
About Sika
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika is a specialty chemical company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF11.20 billion in sales in 2025.
Job Description
The KAM will be responsible for nurturing and expanding relationships with a portfolio of high-value clients. This role requires a deep understanding of customer needs, strategic account planning, and the ability to coordinate internal resources to deliver tailored solutions that drive long-term client satisfaction and business growth.
Account Management & Growth
- Serve as the primary contact for key accounts.
- Build and maintain strong executive and buyer-level relationships to drive category growth.
- Develop and execute joint business plans with key accounts, including sales targets, promotional strategies, and product launches.
- Monitor account performance, sales trends, and market share to identify new growth opportunities.
- Organize and manage all aspects of trade shows, including promotional initiatives and a plan to drive traffic to our booth
- Attend all tradeshows
Sales Execution
- Partner with the field sales manager to ensure strong pull-through at the dealer/retail level.
- Drive new products to be stocked in warehouses
- Lead negotiations on pricing, terms, and programs within company guidelines.
- Manage and approve customer deduction resolution, rebates, and promotional funding.
Strategic Planning
- Collaborate with marketing to develop promotional calendars, POP programs, and marketing assets tailored to each account.
- Provide input to supply chain and demand planning teams to ensure accurate forecasts and reliable service levels.
- Conduct market and competitive analysis to anticipate industry trends and adjust account strategies accordingly.
Cross-Functional Leadership
- Work closely with sales management, marketing, and operations to align strategies across independent hardware and paint channels.
- Coordinate with customer service and logistics teams to ensure high levels of order fulfillment and customer satisfaction.
- Lead internal account reviews and provide clear reporting on account status, risks, and opportunities.
Performance & Reporting
- Achieve sales volume, revenue, and margin targets for assigned accounts.
- Prepare regular business reviews, scorecards, and presentations for both internal leadership and key customers.
- Track ROI on programs, promotions, and investments, providing data-driven recommendations for continuous improvement.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field (MBA is a plus).
- Proven work experience as a Key Account Manager, Sales Manager, or relevant role.
- Strong understanding of sales principles and customer relationship management.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze data and trends to make informed strategic decisions.
- Self-motivated with a results-driven approach.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
Additional Information
- 401k with Generous Company Match
- Bonuses
- Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, paid holidays
- Floating holidays Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.