Accounts Receivable Collections Specialist (2418)

Our client is a well-known HVAC distributor in the Medley area, looking for an AR Specialist to join their team. The candidate will be responsible for managing outstanding customer accounts, collecting overdue payments, reducing delinquency, and maintaining positive customer relationships.

Schedule: Monday to Friday, 8AM to 5 PM

Salary: 52k - 56k (depending on experience)

Benefits:

• Medical, Vision, Dental
• PTO and holidays
• Direct hiring by the company

Responsibilities

· Monitor accounts receivable aging reports and identify overdue accounts.

· Contact customers by phone, email, and written correspondence to collect outstanding payments.

· Investigate and resolve billing disputes, payment discrepancies, and account issues.

· Negotiate payment arrangements while adhering to company policies.

· Maintain accurate collection notes and account records.

· Process and apply payments.

· Reconcile customer accounts and ensure balances are accurate.

· Collaborate with internal departments to resolve customer concerns affecting payment.

· Prepare collection reports and provide updates to management.

· Recommend accounts for escalation, legal action, or write-off when necessary.

Requirements

· Associate's or Bachelor's degree in Accounting, Finance, or Business preferred.

· 1–3 years of experience in accounts receivable, collections, accounting.

· Knowledge of accounts receivable processes and collection practices.

· Proficiency in Microsoft Office Suite, especially Excel.

· Experience with ERP systems or accounting software (e.g., Sage, Macola, or other ERP).

· Experience in commercial/B2B collections (preferred).

· Knowledge of credit and collection laws and regulations (preferred).

· Experience with aging analysis and financial reporting (preferred).