Sales Assistant (Part-Time)

The Sales Assistant serves as a brand ambassador for First America Homes, representing our company’s values and commitment to excellence in every interaction. This position provides model home coverage and customer support for First America Homes communities, ensuring that each visitor receives an exceptional first impression of our homes and community offerings.

When full-time Sales Consultants are unavailable, the Sales Assistant steps in to maintain a seamless sales presence, offering professional communication, genuine hospitality, and a knowledgeable presentation of our homes. By embodying the First America Homes brand, the Sales Assistant helps build trust, enhance the customer experience, and contributes to the overall success of the sales team. This role typically provides coverage for two or more communities, supporting consistent, high-quality experience across.

ESSENTIAL DUTIES

Sales & Customer Engagement

• Greet and engage prospective homebuyers, providing a warm and welcoming experience. 
• Present model homes and community features with enthusiasm and accuracy.
• Provide essential information about home designs, available inventory, pricing, and features.
• Maintain the professional appearance and cleanliness of model homes and sales offices.
• Collect and document visitor information for follow-up by Sales Consultants.
• Support the Sales Team by assisting with administrative tasks, marketing materials, and appointment scheduling.
• Communicate effectively with internal teams to ensure smooth operations and seamless customer experiences.
• Provide coverage for multiple communities as assigned, ensuring consistent sales presence and customer support.

CORE VALUES

• Integrity: Do the right thing, always. Corporate sustainability can only be achieved through trust and integrity.
• Growth: Strive to do more. There is no growth in your comfort zone and no comfort in your growth zone.
• Innovation: Think differently. Innovation is the ability to see change as an opportunity, not a threat.
• Vision: A strong team turns a vision into reality. We focus not on where we are, but where we are headed.
• Excellence: Excellence is not a skill, it’s an attitude. We are what we repeatedly do. It is not an act, but a habit.

COMPETENCIES

Education

• High School Diploma or equivalent required.

Experience

• Minimum 2 years of experience in customer service, hospitality, or sales preferred.
• Experience in new home sales, real estate, or related field a plus.

Talents

• Excellent communication and interpersonal skills.
• Strong customer service orientation and professional demeanor.
• Ability to engage and connect with customers to create a positive first impression.
• Strong organizational skills and attention to detail.
• Ability to work independently and represent the company with professionalism.
• Flexible and adaptable to different communities and work environments.
• Proficient with Microsoft Office Suite and CRM software.
• Ability to manage multiple priorities while maintaining a welcoming atmosphere.

First America Homes, a Signorelli Company, is committed to providing an environment of mutual respect where equal employment opportunities are available to all.  We seek to empower everyone’s diverse experiences to maximize our organization’s talent and capabilities. 

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job.   First America Homes reserves the right to change or modify job duties as necessary based on business necessity.