Leasing Specialist

Key Responsibilities:

• Manage all leasing activities including tours, follow-ups, applications, and move-ins for both sites.
• Meet or exceed leasing goals and occupancy targets.
• Maintain up-to-date knowledge of each property’s unique leasing systems, marketing platforms, and operations.
• Conduct regular market surveys to ensure competitive pricing and positioning.
• Create and maintain an engaging leasing experience for prospects and residents.
• Manage lead follow-up, CRM systems, and marketing campaigns across both properties.
• Assist with resident renewals, transfer requests, and retention strategies.
• Coordinate with maintenance and property management teams to ensure unit readiness and timely move-ins.
• Handle leasing documentation, application reviews, and income verifications.
• Train and mentor leasing staff, as needed, at either site.

Qualifications:

• Prior leasing experience in multifamily or student housing preferred.
• Strong ability to multitask, organize priorities, and switch gears between two different operating models.
• Excellent communication, sales, and customer service skills.
• Experience with property management software (e.g., Yardi, RealPage, Entrata) is a plus.
• Familiarity with the Cleveland rental market strongly preferred.
• Must be self-motivated, dependable, and comfortable working independently across multiple locations.
• Reliable transportation required.