What are the responsibilities and job description for the Dental Front Office Coordinator position at Signature Smile Dental Studio?
Job Overview
Our busy and growing dental office is looking for an experienced Dental Front Office Coordinator who is friendly, organized, and confident communicating with patients. The right candidate will have strong phone etiquette, dental insurance knowledge, and the ability to multitask in a fast-paced environment.
We are looking for someone who enjoys working with people, takes pride in their work, and helps keep the schedule productive and the office running smoothly.
Duties
- Answer incoming phone calls and assist patients with scheduling and questions
- Verify dental insurance benefits prior to patient appointments
- Check patients in and out efficiently
- Collect co-payments, deductibles, and outstanding balances at time of service
- Maintain accurate patient accounts and documentation
- Schedule and confirm patient appointments
- Make outbound calls to fill open schedule times and follow up on unscheduled treatment
- Provide excellent customer service and create a welcoming experience for patients
- Communicate effectively with the doctor, hygienists, and team members.
- Ability to handle high-volume tasks efficiently while maintaining attention to detail in documentation.
Bilingual (English/Spanish) candidates are strongly preferred to help us better serve our diverse patient community.
What We’re Looking For
- A positive attitude and strong work ethic
- Someone who is detail-oriented and dependable
- A team player who enjoys helping patients and supporting the team
- Someone motivated to help keep the schedule full and productive
Pay: $22.00 - $24.00 per hour
Work Location: In person
Salary : $22 - $24