Community Association Manager

We are seeking an experienced, service-focused Community Association Manager to oversee a master-planned, multigenerational community in Lakewood Ranch, FL. This is an exciting opportunity for a manager who enjoys being visible and engaged within a community, building strong relationships with residents and Board members, and overseeing the day-to-day operations of a dynamic neighborhood. If you thrive in a hospitality-minded environment and take pride in creating an exceptional community experience, we would love to hear from you.

Position Summary

The Community Association Manager is responsible for the overall administration, operation, and management of the community association. Working closely with the Board of Directors, this position oversees community operations, vendor relationships, financial administration, compliance with governing documents, and resident relations to ensure the community is maintained in a safe, attractive, and financially sound manner.

Essential Duties and Responsibilities

· Delivers and promotes prompt, courteous and outgoing friendly service to all residents, guests and fellow employees.

· Direct and coordinate the activities of contracted vendors and evaluate their performance.

· Facilitate and prepare paperwork for meetings, such as Budget, Annual and Board of Directors meetings.

· Investigate complaints, disturbances and violations and resolve problems following rules and regulations.

· Inspect grounds, facilities, and equipment to determine necessity of repairs or maintenance.

· Solicit and analyze bids from contractors for repairs and/or maintenance.

· Plan, schedule, and coordinate general maintenance, major repairs, and construction projects as directed.

· Maintain records of maintenance and operating costs as well as all related Association documents.

· Purchase supplies as directed by the Board of Directors.

· Assist Board with the selection of vendors and manage contracts for provision of Association services such as cleaning, maintenance, and security services as directed.

· Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

· Prepare detailed budgets and financial reports for Associations.

· Confer regularly with community association members to ensure their needs are being met.

· Meet with the Board of Directors and committees to discuss and resolve legal and environmental issues or any other Association matter.

Qualifications

· High school diploma or GED required; Associate's or Bachelor's degree in Business Administration, Property Management, Hospitality Management, or a related field preferred.

· Minimum of three (3) years of experience in community association management, property management, hospitality management, or a related customer service-focused environment.

· Strong knowledge of homeowner association (HOA) operations, governing documents, budgeting, vendor management, and contract administration preferred.

· Demonstrated ability to prepare and manage budgets, financial reports, and operating expenses.

· Strong organizational, planning, and project management skills with the ability to manage multiple priorities and deadlines.

· Ability to investigate issues, exercise sound judgment, and resolve conflicts in a professional and diplomatic manner.

· Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint; experience with property management or association management software preferred.

· Knowledge of applicable federal, state, and local laws, regulations, and community association governing documents preferred.

· LCAM (Licensed Community Association Manager) required.

· Valid driver's license and reliable transportation may be required.

Physical Requirements

· Ability to stand and walk for extended periods.

· Ability to perform routine inspections of clubhouse and pool areas.

· Ability to lift and carry up to 25 pounds occasionally.

· Ability to work both indoors and outdoors in varying weather conditions.

Work Environment

This position is performed in a combination of office and outdoor community settings. The Community Association Manager regularly interacts with residents, Board members, vendors, contractors, and guests and may be required to attend meetings outside of normal business hours, including evenings and occasional weekends.

The position requires frequent walking throughout the community to inspect grounds, facilities, amenities, and ongoing projects. The employee must be able to stand, walk, bend, reach, climb stairs, and occasionally lift and carry items weighing up to 25 pounds. Regular use of a computer, telephone, and other standard office equipment is required.

Key Competencies

· Customer Service Orientation

· Relationship Management

· Organization and Attention to Detail

· Conflict Resolution

· Financial Acumen

· Communication Skills

· Decision Making and Problem Solving

· Integrity and Accountability

Disclaimer

The duties and responsibilities described above are intended to provide a general overview of the position and are not an exhaustive list. Additional duties may be assigned based on the needs of the community and management.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Community Association Management License (CAM) (Preferred)

Work Location: In person

Salary : $70,000 - $80,000