What are the responsibilities and job description for the Signature Closer Sr. Client Services Representative position at Signature Closers, LLC?
At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Provides assistance with general customers service inquiries, scheduling, troubleshooting issues, and ensuring a seamless experience. rimary responsibilities will include responding to inquiries via phone, email, and chat, resolving scheduling conflicts, and maintaining accurate records within our system.
Our ideal candidate will work Monday – Friday 1pm-9pm EST
Job Responsibilities
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Provides assistance with general customers service inquiries, scheduling, troubleshooting issues, and ensuring a seamless experience. rimary responsibilities will include responding to inquiries via phone, email, and chat, resolving scheduling conflicts, and maintaining accurate records within our system.
Our ideal candidate will work Monday – Friday 1pm-9pm EST
Job Responsibilities
- Supports real estate transactions by assisting internal and external customers and clients with various inquiries by providing a high level of customer service
- Respond to inquiries via phone, email, and chat with professionalism and efficiency.
- Implements and supports strategies and initiatives focused on building and maintaining client relationships
- Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively
- Understands how own team integrates with related teams to accomplish objectives
- Impacts the quality, timeliness and effectiveness of the team through own work
- Recognizes and solves atypical problems that occur infrequently
- Evaluates and selects solutions from existing precedents or procedures
- Communicates and explains complex information, including interdependencies within the team and others
- Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency
- Individual contributor acting as a resource for less experienced team members; does not have supervisory responsibilities
- Performs all other duties as assigned by management
- High school diploma required; Bachelor’s preferred
- Typically requires 5 years of related work experience
- Previous experience in customer service
- Strong communication and problem-solving skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Experience in Real Estate and Title Industry preferred
- Familiarity with notary services is a plus.
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.