Director of Client Services

Job Details

Description

Duties/Responsibilities:

• Build and maintain a network of sources from which to identify new sales leads and follow up on existing leads.
• Identify specific properties as management opportunities and prospect property owner with a focus on property type.
• Maintain contact with existing clients.
• Ensure customer satisfaction through ongoing communication and relationship management.
• Prepare management proposals.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Coordinate, through CEO and President, the scheduling and generation of all market data, property data, operating budgets, etc. required for Management Proposals and Property Analysis.
• Coordinate and prepare Property Analysis or Pre-acquisition Due Diligence for potential opportunities.
• Provides periodic territory sales forecasts.
• Performs other duties as assigned.
  
  

Required Skills/Abilities

• College degree or equivalent training
• Self-Starter
• Responsive with emphasis on follow-up skills
• Negotiation and closing skills
• Financial analysis skills
• Physical analysis skills
• Ability to meet deadlines
• Ability to work under pressure
• Integrity
• Self discipline
• Ability to work with a team
• Highly professional image and conduct
  
  

Education And Experience

• Bachelor’s degree in Marketing, Sales, Business, or related field preferred.
• At least five years of related experience preferred.
  
  

Physical Requirements

• Travel, frequent sitting, moderate walking, and computer use.
• Moderate mobility and good physical condition.
• Primarily inside, secondarily outside, frequent interruptions.
  
  

CRIMINAL HISTORY RECORD

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the "no criminal history" policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations

DRUG SCREENING

If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.

EOE M/F