What are the responsibilities and job description for the Loan & Deposit Operations Coordinator position at Signature Bank, National Association?
Summary/Objective
Provide gold standard service by telephone to clients in an efficient and professional manner. Research and resolve client requests and answer inquiries regarding loan account maintenance, balance transfers, loan payments, loan advances and history requests. Responsible for all loan data entry. This position will provide primary support to Loan Operations and secondary support to Deposit Operations.
Competencies
1. Gold Standard / Client Relations
2. Accountability / Dependability / Reliability
3. Integrity / Ethical Conduct
4. Teamwork / Interpersonal Skills / Active Listening
5. Job Knowledge / Job Responsibilities
6. Accuracy / Thoroughness / Attention to Detail
7. Technical Aptitude
8. Professional Verbal & Written Communication
9. Organizational Skills / Time Management
10. Responsive and flexible to other duties as assigned on an intermittent or regular basis as needed.
