What are the responsibilities and job description for the Front Desk Receptionist position at SignalSleep?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our medical practice specializing in sleep studies. This role is essential in providing excellent patient service and ensuring smooth daily operations. The successful candidate will be responsible for managing patient interactions, primarily through phone calls, and scheduling sleep study appointments efficiently. This position offers an opportunity to work in a professional healthcare environment where attention to detail and compassionate communication are valued.
Duties
- Answer incoming phone calls promptly and professionally, providing courteous assistance to patients and visitors.
- Schedule patients for sleep studies, ensuring accurate appointment times and proper documentation.
- Manage patient records and update scheduling information as needed.
- Verify patient information and address any questions or concerns related to appointments.
- Coordinate with healthcare providers and staff to facilitate smooth scheduling processes.
- Assist with administrative tasks such as filing, data entry, and managing correspondence related to appointments.
- Follow all safety protocols and confidentiality guidelines to protect patient information.
Experience
- Previous experience in a medical office or healthcare setting and working with EMR is required.
- Strong communication skills, particularly over the phone, with a friendly and professional demeanor. Bilingual is required.
- Excellent organizational skills with attention to detail in scheduling and record keeping.
- Ability to multitask efficiently in a fast-paced environment.
- Proficiency with basic computer applications such as Microsoft Office or similar software is desirable.
- Prior experience with medical scheduling or back-office administrative tasks is advantageous.
This role offers an engaging opportunity for individuals interested in healthcare administration, emphasizing patient interaction and operational support within a medical setting.
Pay: From $19.00 per hour
Expected hours: 40.0 per week
Education:
- High school or equivalent (Required)
Experience:
- Front desk/MA: 3 years (Required)
- EMR systems: 3 years (Required)
- Sleep medicine: 3 years (Preferred)
Language:
- Spanish (Required)
Ability to Commute:
- Fords, NJ 08863 (Required)
Work Location: In person
Salary : $19