Operations Assistant

Operations Assistant at Signal Travel & Tours, Inc.

Location: West Chester, Pennsylvania — 100% Remote

Job Type: Full Time

Salary: $54,000 - $61,000 per year

About The Role

Signal Travel & Tours, Inc. is hiring for the Operations Assistant role. In this position, you will coordinate day-to-day workflows, records, schedules, and cross-team follow-up. The work supports corporate and leisure travel, reservations, ticketing, account service, itinerary support, and traveler operations. This is a full-time, 100% remote position open to candidates based in West Chester, Pennsylvania.

Responsibilities

• Maintain operational trackers, queues, assignments, schedules, records, and status updates.
• Coordinate routine handoffs between teams and follow up on missing information, overdue tasks, or unresolved requests.
• Review workflow data for obvious exceptions, delays, or incomplete records and route issues to the appropriate owner.
• Prepare recurring operational summaries, task reports, and status updates for managers.
• Document procedures, process changes, handoff requirements, and recurring operational issues.
• Support process improvements that make routine work more accurate, timely, and consistent.
  
  

Requirements

• Strong organization, follow-up, documentation, and problem-solving skills.
• Comfort using spreadsheets, task-management systems, shared documents, email, and workflow tools.
• Ability to manage multiple priorities and coordinate work across different teams.
• Clear written communication and careful attention to deadlines and status details.
• Ability to learn documented processes quickly and identify routine exceptions.
• A pre-employment background check is required.
  
  

To apply, submit your resume and complete our online application form. Please make sure your contact information and work history are current before submitting.