What are the responsibilities and job description for the Intelligent Transportation (ITS) Field Technician position at Signal Service, Inc.?
Why Work for Us?
Our employees appreciate the collective companies’ commitment to consistent, stable work and a supportive environment that encourages learning and skill development. This dedication to employee growth and a positive work-life balance makes Signal Service & Traffic Control Products great places to build a rewarding career.
We offer rewarding total compensation including:
- Competitive pay
- Company-sponsored Medical, Dental, Life, and Disability Insurances
- Generous Holidays & Paid Time Off
- Weekend to Remember Marriage Retreats
- RightNow MEDIA Membership
- 401k matching
About this Role: The ITS Field Technician will be trained to perform various technical tasks utilizing Intelligent Transportation Devices, networking, and low voltage power. Upon completion of a multi-faceted training program, they will be able to troubleshoot, configure, test and start up various ITS devices and communication devices as well as have a general knowledge of transportation industry products and services. They should be able to concentrate on performing their tasks, commit to safety rules, and travel onsite with overnight trips as needed. Regular travel to job sites consisting of local day trips or up to multiple overnight stays within the company territories.
Responsibilities:
- Troubleshoot technical issues for various devices, both from the office and the job site
- Start up and configuration of various field devices
- Execute test procedures for various field devices
- Continued onsite and offsite training as required with product development
- Customer facing interactions as needed
- Assist in all areas of the company to build a working knowledge of all products
- Any other duties as supervisor, senior technician, or the President and CEO may require
Position Qualifications
Competencies & Skills:
- Ability to meet the physical demands of the job (standing and walking for prolonged periods of time, lifting heavy loads of up to 50 pounds, etc.) with or without reasonable accommodation is required
- Basic computer skills, required
- Excellent verbal and written communication skills necessary
- Ability to read, write and speak fluent English, non-negotiable
- Ability to listen, understand, and follow directions accurately and completely as needed
- Communication and teamwork skills with a positive demeanor is required
- Must be willing to learn new technologies and be self-motivated to increase knowledge
- Commitment to safety rules and DOT standards for roadway workspace, non-negotiable
- Must be able to work outside in a variety of weather conditions
- Strong work ethics are a must
- Flexible work hours as needed to accommodate customer work schedules on occasion are necessary
- Ability to travel onsite with some overnight stays, some of which may originate on a weekend, required
- Must hold and maintain a valid driver’s license with clean driving record and be willing to furnish proof of private insurance at any time upon company request
Education and Experience:
- High school diploma or equivalent, preferred
- Familiarity with small power and hand tools needed
- IT networking knowledge (IP, Subnet, VLAN, L2), required
- Mechanical, electrical, and computer aptitude and desire, required
The Ideal Candidate for this position will:
- Be aligned with company culture of teamwork and Christian values
- Strive for continuous excellence in all they do
- Work with other team members to create an upbeat, positively motivated workspace based on the company philosophy of teamwork
EEOC
Signal Service and Traffic Control Products provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws. We also perform pre-employment criminal background screening and drug testing and participate in E-Verify. To request possible reasonable accommodation, please contact Human Resources.
Acknowledgement
This job description is not a guarantee of employment nor that you will only be assigned the job duties set forth herein. Management reserves the right to revise your duties at its discretion or to assign additional duties as business needs may require.