Dedicated Security Officer - Columbia

Title: Dedicated Security Officer

Position Summary:
A Signal Dedicated Security Officer will conduct static security services for courtyards, offices, pools, and other high-value areas to ensure all required access points are properly secured and to protect property and residents with a high degree of attentiveness to detail and safety. All listed duties are minimum requirements; additional duties from the site’s Post Orders must also be followed.

Soft Skills:
- Visioning: Understand the big picture and requirements needed to deliver services reflecting company values, goals, and purpose, providing peace of mind to clients.
- Strategic Planning: Effectively engage, communicate, plan, and execute daily security responsibilities while meeting deadlines and post requirements.
- Team Development: Communicate effectively with clients, team members, and management, receiving and relaying feedback timely, while delivering on team objectives.
- Project Management: Understand and efficiently complete daily tasks, delivering services that meet business needs and communicating maintenance needs of company assets.

Responsibilities:
- Conduct and deliver dedicated security services reflecting company values, expectations, and site-specific post orders.
- Write detailed, accurate reports using company technology and web or app-based software during each shift following site instructions.
- Consistently arrive on time, follow shift schedules, clock in/out, adhere to dress code and appearance standards.
- Interact with internal and external customers to cultivate professional customer service relationships, striving to provide peace of mind.
- Communicate promptly with the Advanced Dedicated Officer or Dedicated Branch Supervisor regarding customer or property concerns.
- Care for assigned Signal equipment including radios, access keys/cards, vehicles, and devices.
- De-escalate incidents professionally and promptly through communication.
- Manage daily activities to meet key benchmarks and expectations set by the Dedicated Branch Supervisor, including reporting standards and service quality.
- Participate in Branch Supervisor Daily Scrum meetings to receive and share information about client needs and post order changes ensuring operational excellence.

Requirements:
- Must be 18 years of age or older
- High school diploma or GED
- Pass background check and drug test
- Reliable transportation required
- Complete required training modules within the first month of employment
- Excellent organizational, oral, and written communication skills
- Commitment to service, company values, and professionalism demonstrated through conduct and demeanor at all times
- Ability to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.