What are the responsibilities and job description for the National Accounts Manager - EB position at Sigma?
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Position Summary
Responsible for gaining new business and growing National Accounts. This role drives new product placements within select national chains, collaborating with business partners in Product Management, Marketing, Research & Development, and Culinary areas. The manager develops robust customer plans focused on creating value for both the customer and the company, achieving both short- and long-term goals, and manages broker relationships as needed.
Essential Job Functions
- Identify, develop, and manage national account relationships—including developing deep relationships with customers in R&D, Purchasing, and Marketing, conducting customer ideation sessions, capabilities presentations, and quarterly business reviews (50%).
- Develop and implement a customer-centric planning process that creates distinctive and sustainable value for both customers and the company (20%).
- Generate timely communications of activities, call reports, and pre-call planners (15%).
- Effectively manage budget, program, and pricing elements (15%).
- Other duties as assigned.
Minimum Qualifications
- Bachelor’s Degree in Accounting, Business, Marketing, or a related field, or four years of related work experience.
- Five years of sales experience selling to national accounts (food industry).
- Two years of Nielsen Product Analysis experience.
Preferred Qualifications
- Master’s in Business Administration (MBA).
Knowledge, Skills & Abilities (KSAs)
- Ability to troubleshoot and resolve customer issues.
- Ability to identify complex problems, review information, develop and evaluate options, and implement solutions.
- Proficient with Microsoft Office (Outlook, Word, PowerPoint, Excel).
- Excellent communication, interpersonal, and customer service skills, including the ability to create clear and concise presentations.
- Ability to build professional relationships and negotiate with both internal and external stakeholders.
- Ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor, and work well independently.
Environmental/Working Conditions
- Able to travel up to 50% of the time, including overnight stays for up to five days at a time.
Physical Requirements
- Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
- Frequent use of eye, hand, and finger coordination for office machinery.
- Oral and auditory capacity for interpersonal and automated communication.
- Able to stand for at least four hours.
- Can regularly lift and move 30-pound boxes or buckets and repeatedly twist, turn, kneel, stoop, stand, rotate, bend, push, or pull to move 30 pounds.