Manager, Retail National Accounts (Walmart & Sam's Club)

At Libbey, we are MAKERS. No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference and together we live our legacy while shaping our future to win as one!

LIBBEY: For Makers, By Makers. Since 1818!

Required Candidate Geography: Bentonville AR

The Manager, Retail National Accounts is responsible for developing and maintaining strong customer relationships, offering outstanding customer service, successfully selling Libbey products, marketing programs, and promotions at Walmart and Sam’s Club, and achieving established sales goals.

This role requires the ability to track and own all detailed aspects of the Walmart/Sam’s Club business. Walmart experience is crucial for this role, requiring a deep understanding of Walmart’s complex systems, expectations, and decision-making processes. Success in managing Walmart accounts involves strategic collaboration, navigating a fast-paced environment, and leveraging data-driven insights to drive sales growth. Familiarity with Walmart's retail ecosystem will enable the candidate to build strong partnerships and deliver impactful results.

The Manager, Retail National Accounts role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide.

Responsibilities

• Overall strategic planning to drive sales growth and profit optimization at Walmart and Sam’s
• Manage and grow business in current categories and work to enter new categories
• Collaborate with the Libbey Marketing team to drive new product development and future pipeline.
• Develop collaborative customer relationships and regularly work with buyers/stakeholders.
• Leverage Libbey’s pricing, inventory, and new item development systems
• Partner with forecasters/planners for efficient production planning and customer service
• Conduct market research and analyze Walmart data to understand customer needs and identify opportunities for new business.
• Design effective sales tools including presentations, samples, reports, etc.
• Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
• Lead and/or play an active role in sales, and occasionally non-sales related, projects.
• Attend Libbey sales & business meetings, training events and industry trade shows.
• Lead, influence and empower the organization to fulfill our purpose (living our legacy, shaping our future, and winning as one)
• Cultivate a diverse and inclusive culture where associates can thrive, make us better and fuel ideas/innovations to ensure our long-term success.
  
  

Requirements & Qualifications

• High school diploma or equivalent required
• Bachelor’s degree highly preferred; will consider equivalent work experience
• 5 years of CPG sales experience, preferably in the tabletop category
• Work requires up to 25% travel for customer visits, trade shows, and Libbey events or training
• A valid driver’s license and clean driving record is required
• Proven sales background working with retail customers
• Ability to collaborate with, and lead others
• Ability to develop and deliver presentations
• Strong interpersonal communication skills
• Strong organization skills
• Must maintain a professional appearance and portray a positive company image
  
  

Libbey is an Equal Employment Opportunity (“EEO”) Employer.

We are committed to an inclusive workplace, free of harassment and discrimination.