What are the responsibilities and job description for the Residential Project Manager position at Sight and Sound Systems, Inc.?
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Sight and Sound Systems, Inc. is a leading provider of home entertainment and security technology in the Washington DC Metro area. Since 1994, we have been dedicated to delivering the finest audio, video, and automation solutions to our clients. Our commitment is to listen to their needs, offer the best recommendations, and provide exceptional customer support and service.
As a Residential Project Manager, you are the operational driver responsible for project profitability, schedule execution, and labor accountability. You bridge the gap between Sales, Operations, and Field Execution to ensure projects are delivered on time, within scope, and strictly according to the 'SASSI Way.'
Responsibilities
Project Execution & Quality Control
- Directly oversee the Install Coordinator to manage technician capacity, maximize calendar efficiency, and eliminate schedule gaps within the short-term delivery window.
- Serve as the primary Point of Contact (POC) on active job sites for site supervisors, builders, and clients.
- Conduct site inspections on high-ticket projects through rough, trim, and install phases.
- Act as the final technical escalation point for troubleshooting on job sites, stepping in to go "hands-on" when necessary to meet deadlines.
Process Enforcement (The SASSI OS)
- Review handoffs from Sales and halt any project that lacks necessary details before it enters Production.
- Lead technical "kick-off” meetings with technicians and participate in weekly Leadership (L10) meetings.
Leadership & Training
- Manage and mentor the Install Coordinator (who handles daily tech scheduling).
- Create road maps for technician training and development.
- Actively train internal AV Technicians and external Subcontractors on SASSI’s installation best practices and documentation standards.
Requirements
- 3–5 years of project management, site supervision, or team leadership experience within residential construction, electrical, mechanical, or low-voltage integration trades.
- Proven ability to manage project lifecycles, track labor allocations (Remaining Hours vs. Time Spent), control scope creep, and directly handle subcontractor and technician performance metrics.
- Daily commute to our offices in Sterling, VA
- Ability to work Monday through Friday 8:00 AM to 5:00 PM
- Ability to pass a background check to obtain Virginia Department of Criminal Justice Services (DCJS) license.
Preferred Qualifications
- Field experience installing, programming, and troubleshooting Control4, Qolsys, Ubiquiti, Eero, Alarm.com, and Lutron.
- Active VA DCJS Registration
- OSHA Certifications
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $65,000 - $80,000