Bartender - Rum Bar - Caribe Royale Orlando Hotel

Scope of Position

The Rum Bar Bartender is primarily responsible for ensuring guest satisfaction by mixing and serving cocktails, assisting servers in filling their orders, and serving food at the guest’s request in a resort hotel environment where attention to detail is key. The Bartender’ s mixology skills, outgoing personality, and passion for providing exceptional service will be the key ingredients in making every visit to the Rum Bar a memorable experience.

Position Requirements

• Outstanding guest services and communication skills, professional presentation, and neat appearance.
• Minimum 2 years’ experience mixing and serving beverages in a resort or high-volume restaurant preferred.
• Basic computer knowledge (Micros or other POS Systems).
• Must be of minimum legal age to serve alcohol according to state law.
• Excellent eye for detail and the ability to multi-task in a fast-paced environment.
• A food handling certification must be completed within the first 90 days of employment.
• TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment.

Responsibilities

• Greet each guest promptly after seating in a sincerely warm, friendly manner using the guest’s name.
• Presents menu, answer questions, make suggestions regarding beverages and food items.
• Know the ingredients, preparation, and proper presentation of all beverage items and specials to ensure that every product delivered to the guest adheres to the highest quality possible.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Remain observant and check in with guests to ensure satisfaction with each beverage and/or food course.
• Stock ice, glassware, and paper supplies.
• Anticipate and communicate replenishment needs.
• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
• Assist as needed in maintaining standards of appearance, sanitation, and service in all areas of the restaurant.
• Key in (pre check) orders on the Micros terminal promptly and accurately.
• Present physical and accurate check to guest and process payment.
• Ensure compliance with all state alcohol requirements.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED. 

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus. 
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.  
• Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements

• Must be able to work in a fast-paced environment.
• Must be physically fit in order to move, lift, carry, pull, push and place items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.