What are the responsibilities and job description for the Office Administrator position at Sierra Executive Solutions Inc?
Sierra Executive Solutions, Inc. (SES) is a 3rd party search firm recruiting for a homebuilder client's Office Administrator career opportunity. This is an on-site role in downtown Reno, NV and local applicants will be given preference.
Position Summary
The Office Administrator is the organizational backbone of the front office, providing a welcoming first point of contact for visitors and callers while supporting the accounting and customer service functions behind the scenes. This role requires someone who is highly organized, detail-oriented, and comfortable juggling multiple ongoing responsibilities without letting anything fall through the cracks.
Responsibilities
Reception & Front Office
- Greet visitors, homebuyers, and trade partners in a warm, professional manner
- Maintain a tidy, organized, and welcoming front office/reception area
Accounting Administration
- Receive, sort, and process incoming invoices; route for approval and coding
- Assist with data entry and recordkeeping to support Accounts Payable
- Maintain organized digital and physical filing of accounting documents
- Support the accounting team with light administrative tasks as needed
Customer Service Administration
- Enter, track, and update homeowner work orders in the system
- Make confirmation calls to homeowners for scheduled appointments and service visits
- Coordinate scheduling between homeowners, trade partners, and the Customer Service Manager
- Maintain accurate, up-to-date records of service requests and follow-ups
- Communicate professionally with homeowners regarding scheduling and status updates
Qualifications
- 2 years experience in Office Administration is preferred.
- Exceptionally organized, with strong attention to detail and follow-through
- Excellent verbal and written communication skills
- Strong interpersonal skills and a professional, customer-focused demeanor
- Ability to manage multiple priorities and deadlines simultaneously
- Proficient in Outlook and Excel, with a willingness and ability to learn Newstar
- Prior reception, administrative, or customer service experience preferred
- Comfortable working in a fast-paced office environment with frequent interruptions