Rolling Stock Reliability Desk Engineer

Own the uptime of America’s passenger rail — from a desk in Wilmington For over 160 years, Siemens has helped move the United States forward with infrastructure, electrification, and transportation innovations. At Siemens Mobility, our rail mantra is simple: trains must run. As a Rolling Stock Reliability Desk Engineer, you’ll be the calm center of the storm — orchestrating real-time troubleshooting for locomotives and coaches, using Fleet Monitoring data to guide on-train staff and restore service safely and quickly.We’re proud to be Great Place to Work® certified — an environment where ideas move fast and every voice matters. Day in the life You’ll start your shift in our Wilmington, DE operations hub, scanning fleet dashboards for emerging trends. A conductor calls in from an enroute train; you stay composed, walk through a structured diagnostic path, and recommend the safest, fastest recovery. Between calls, you collaborate with Product Managers, Software Engineers, and Field Service Technicians to refine maintenance practices and feed lessons back into continuous improvement. You also provide technical oversight to contractual depots and administrative support to Siemens Reliability and Service Managers. Where and when you’ll work On-site in Wilmington, DelawareRotating day/evening/night shifts, including weekends and holidaysFlexibility to work all shifts is required What you’ll tackle Monitor fleet performance and provide equipment surveillance for Siemens locomotives at the Amtrak Mechanical DeskDeliver calm, live phone support to end users and on-train staff enroute, minimizing delaysLeverage remote Fleet Monitoring data to diagnose issues and recommend safe restoration stepsDrive reliability and continuous improvement to reduce downtime and costsLead and support Failure Investigations and Root Cause Analysis; update maintenance documentation and troubleshooting proceduresResolve customer issues by clarifying the problem, identifying causes, explaining the best solution, expediting correction, and following up to ensure closureProvide technical oversight to contractual depots and administrative services to Siemens Reliability and Service Managers What you bring Bachelor’s degree in engineering or equivalent technical experienceHands-on exposure to rolling stock operations and/or maintenanceExperience working with FRA/CFR requirementsKnowledge of relevant laws and regulationsStrong interpersonal presence; able to collaborate effectively across internal teams, customers, and community stakeholdersContinuous improvement mindset; comfortable challenging the status quoAbility to methodically troubleshoot under time pressure, staying calm in complex situationsReadiness to build deep expertise in Venture Coaches and Charger Locomotives Skills that set you up for success Customer ServiceContinuous ImprovementElectrical Troubleshooting SkillsMechanical Troubleshooting SkillsPneumatics TroubleshootingMaintenance and Repair SkillsRoot Cause Analysis Tools and technologies you’ll encounter Diesel engineHVAC SystemsElectric Vehicles Why you’ll love Siemens Mobility Health, Dental, Vision, HSA/FSA, and Commuter Benefits starting Day 1Empowered culture where every team member owns decisions and outcomesPurpose-driven work: green innovations with real impact on customers, partners, society, and the environmentLeaders in digitalization and platforms — bring your bold ideas and shape what’s nextWork on meaningful, innovative projects that solve significant global problemsTuition Reimbursement, Mentor Programs, and online learning — share ideas and get rewardedConsistently on the Fortune World’s Most Admired Companies list401k match, generous Paid Time Off, employee perks and discounts Compensation and benefits Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here. The pay range for this position is $76,398.00 - $89,658.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Work authorization Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization. Legal notices Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. **Reasonable Accommodations ** If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. **Criminal History ** Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Salary : $76,398 - $89,658