Waiter

The Waiter plays a critical role in delivering an exceptional dining experience by professionally taking orders and serving food and beverages to guests in both the restaurant and cocktail areas. Responsible for all aspects of service, the Waiter ensures guest satisfaction through attentive, courteous, and knowledgeable interaction, maintaining the highest standards of hospitality and service throughout each shift.

Key Responsibilities

• Efficiently manage and service your assigned station, ensuring timely and attentive guest service
• Accurately record all guest orders and communicate them clearly to the kitchen both verbally and via the computerized register system
• Present menu items, current specials, and promotions to guests enthusiastically and knowledgeably
• Accurately prepare and issue guest checks, ensuring all items ordered and served are accounted for
• Collect and accurately process guest payments, notifying guests of any automatic gratuities as applicable
• Maintain balanced sales receipts and promptly report any discrepancies
• Perform calmly and professionally under pressure, managing multiple tasks simultaneously
• Communicate clearly, patiently, and courteously with guests and team members to ensure seamless service delivery
• Uphold all restaurant service standards and operating procedures to maintain consistent quality

• Minimum of 2 years full-service restaurant experience or equivalent hospitality background
• Comprehensive knowledge of menu items, daily specials, wine list, liquor selection, and specialty drinks
• Familiarity with restaurant accounting procedures and use of POS/register systems
• Understanding of restaurant layout including table and station assignments
• Ability to adhere to all restaurant policies, rules, and philosophies
• Punctual and dependable with a professional appearance that reflects the restaurant’s standards
• Courteous, pleasant, and patient demeanor, especially when handling difficult guests
• Willingness to accept and apply constructive feedback
• Team-oriented and able to maintain positive relationships with co-workers
• Physical ability to stand and walk for entire shifts, safely transport food and beverages across uneven or slick surfaces
• Capable of transporting food and beverage items continuously throughout a shift, including serving multiple plates in one trip
• Flexibility to work nights, weekends, and holidays as required
• Must have Clark County Food Handler Card and Alcohol Awareness Card.

Ideal Candidate Traits

• Passionate about delivering exceptional guest experiences in a fine dining setting
• Strong communication and multitasking skills, with an eye for detail
• Calm and professional in a fast-paced, high-pressure environment
• Knowledgeable and confident when presenting menu offerings and promotions
• Friendly, approachable, and attentive to guest needs