What are the responsibilities and job description for the Relief Manager position at SIEGEL GROUP NEVADA INC?
The Relief Manager serves as a traveling property manager, stepping in to lead operations at various Siegel Suites and Siegel Select properties when regular managers are unavailable. This position requires an experienced, adaptable professional who can quickly take charge of a property’s day-to-day functions, uphold company standards, and drive performance. This role mirrors that of a Property Manager and is critical to ensuring seamless operations and continued customer satisfaction across our portfolio.
Key Responsibilities
- Lead daily operations of assigned properties during manager absences
- Supervise and support all on-site staff including front desk, housekeeping, security, and maintenance
- Ensure high levels of guest satisfaction through excellent service, clean units, and timely maintenance
- Enforce company policies and ensure all standards are met across property appearance, customer service, and safety
- Oversee leasing activities, monitor occupancy levels, and drive long-term stays
- Manage rent collection and ensure delinquency efforts are executed, including charging and collecting late fees
- Schedule and verify unit readiness, cleanliness, and overall property condition
- Conduct training, scheduling, and discipline of site employees as needed
- Participate in company meetings and provide accurate reporting on operations and staff performance
- Support marketing initiatives and local outreach to drive business
- Travel to and temporarily live onsite at properties throughout the region as needed
- Minimum 3 years of experience as a Property Manager or equivalent leadership role in hospitality or housing
- Proven ability to manage staff, resolve issues, and operate independently in a fast-paced environment
- Strong organizational, leadership, and communication skills
- Bachelor’s degree preferred
- Valid driver’s license and reliable transportation
- Willingness to relocate or travel frequently and stay onsite for extended assignments
- Legally authorized to work in the U.S.
Physical Requirements / Working Conditions
- Ability to stand and walk for extended periods
- Bending, lifting, and carrying up to 50 pounds
- Frequent face-to-face interactions with guests and staff
- Ability to multi-task and remain calm in busy environments
- Schedule flexibility, including nights, weekends, on-call shifts, and emergency response
- Must comply with company dress code and hygiene standards
- Fun, dynamic work environment with travel variety