What are the responsibilities and job description for the Network Technician (L4) position at SIDRAM TECHNOLOGIES?
Hello Everyone,
This is Rachael from SidRam Tech, We have an urgent position Network Technician (L4) @ Ashburn, VA (100% Onsite)
Role: Network Technician (L4)
Client: Ciena
Location: Ashburn, VA (100% Onsite)
Duration: Long-term Contract (W2) and C2C USC/H4EAD/H1B
As discussed, We have 3 new locations added for the role. Please see if you have any candidates to submit.
Seattle, WA
Atlanta GA
Columbus OH
Key Responsibilities
Manage deployment project documentation (daily reports, closing docs, engineering updates)
Collect, validate, and submit network test records
Perform advanced provisioning, troubleshooting, and software upgrades
Provide remote support and mentor field technicians
Collaborate with Ciena PM and engineering teams
Resolve complex technical issues and escalate when required
Execute test plans and MOPs (non-intrusive procedures)
Commission and provision Ciena equipment
Build and troubleshoot circuits end-to-end
Required Experience
7 years in telecom deployment / network support
Experience in advanced provisioning & troubleshooting (mandatory)
Understanding of blueprints / MOPs (mandatory)
Will be using AWS Automation/Workflows so will need a strong aptitude to jump in and use new platforms.
Strong troubleshooting skills for complex network/system issues
Experience leading or mentoring technicians during maintenance windows
Familiarity with network management tools/platforms
Strong communication and documentation skills
Ability to work independently and in team environments
Valid U.S. Driver's License
Preferred / Nice To Have
Experience with Ciena products (preferred, not mandatory overall)
Ciena 6500 / RLS required only for L4 level roles
Unix/Linux familiarity
Background in NOC or remote support environments
Experience supporting North American telecom customers
Education
Bachelor's degree (CS/EE) or equivalent experience
Rachael
Email: rachael@sidramtech.com / adam@sidramtech.com
This is Rachael from SidRam Tech, We have an urgent position Network Technician (L4) @ Ashburn, VA (100% Onsite)
Role: Network Technician (L4)
Client: Ciena
Location: Ashburn, VA (100% Onsite)
Duration: Long-term Contract (W2) and C2C USC/H4EAD/H1B
As discussed, We have 3 new locations added for the role. Please see if you have any candidates to submit.
Seattle, WA
Atlanta GA
Columbus OH
Key Responsibilities
Manage deployment project documentation (daily reports, closing docs, engineering updates)
Collect, validate, and submit network test records
Perform advanced provisioning, troubleshooting, and software upgrades
Provide remote support and mentor field technicians
Collaborate with Ciena PM and engineering teams
Resolve complex technical issues and escalate when required
Execute test plans and MOPs (non-intrusive procedures)
Commission and provision Ciena equipment
Build and troubleshoot circuits end-to-end
Required Experience
7 years in telecom deployment / network support
Experience in advanced provisioning & troubleshooting (mandatory)
Understanding of blueprints / MOPs (mandatory)
Will be using AWS Automation/Workflows so will need a strong aptitude to jump in and use new platforms.
Strong troubleshooting skills for complex network/system issues
Experience leading or mentoring technicians during maintenance windows
Familiarity with network management tools/platforms
Strong communication and documentation skills
Ability to work independently and in team environments
Valid U.S. Driver's License
Preferred / Nice To Have
Experience with Ciena products (preferred, not mandatory overall)
Ciena 6500 / RLS required only for L4 level roles
Unix/Linux familiarity
Background in NOC or remote support environments
Experience supporting North American telecom customers
Education
Bachelor's degree (CS/EE) or equivalent experience
Rachael
Email: rachael@sidramtech.com / adam@sidramtech.com