What are the responsibilities and job description for the Server position at Sicilia Restaurant management?
Overview
Join our vibrant team as a Server and become the heart of an energetic dining experience! In this role, you will deliver exceptional guest service, ensure smooth food and beverage operations, and create memorable moments for our guests. Your enthusiasm, attention to detail, and passion for hospitality will help foster a lively atmosphere where guests feel welcomed and valued. This paid position offers an exciting opportunity to develop your skills in a dynamic food industry environment while working with a talented team dedicated to excellence.
Duties
- Greet guests warmly, present menus confidently, and assist with menu selections to enhance their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring timely and correct processing of sales transactions
- Serve food and drinks efficiently, including handling beverage service, wine knowledge, spirits experience, and cocktail preparation when needed
- Upsell menu items and specials to maximize sales opportunities while providing personalized recommendations based on guest preferences
- Manage cash handling responsibilities accurately and process payments seamlessly through POS systems like OpenTable or other platforms
- Maintain cleanliness and sanitation standards by bussing tables, resetting dining areas, and adhering to food safety protocols
- Collaborate with kitchen staff to ensure food quality and presentation meet high standards; assist with food handling and basic food preparation when required
- Support guest relations by addressing inquiries promptly, resolving concerns professionally, and ensuring overall guest satisfaction
Qualifications
- Proven experience in food service or restaurant environments, preferably with fine dining or hospitality backgrounds
- Strong knowledge of POS systems such as Aloha POS, Micros POS, or similar platforms; experience with OpenTable is a plus
- Demonstrated skills in customer service, guest relations, and effective communication
- Ability to manage time efficiently during busy hours while maintaining attention to detail
- Knowledge of wine, spirits, cocktail crafting, and beverage service techniques
- Basic math skills for processing transactions accurately and handling cash confidently
- Food safety certification or knowledge of sanitation standards in the food industry
- Prior experience in serving or host/hostess roles preferred; experience with food preparation or kitchen operations is advantageous
- Flexibility to work evenings, weekends, and holidays as needed in a fast-paced environment
Join us as a Server and be part of an energetic team committed to delivering outstanding hospitality! Your dedication will help create memorable dining experiences while advancing your career in the vibrant world of food service.
Pay: $25.00 - $30.00 per hour
Benefits:
- Employee discount
Experience:
- Fine dining: 3 years (Required)
- Hospitality: 3 years (Preferred)
License/Certification:
- Food Handler Certification (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
Salary : $25 - $30