Receptionist & HR Clerk

Responsibilities:

• Always receive anyone visiting the company with a courteous and friendly attitude, greeting them kindly, whether in person or over the phone.

• Log all individuals arriving at reception—contractors, job candidates, employees, and the general public—in the designated visitor logs.

• Request a photo ID from all visitors before allowing access beyond the reception area, provide a visitor vest, and contact the host to come to reception to receive their guest.

• Keep visitors’ IDs in safekeeping while they are on the premises. Upon leaving, visitors must return their vest, sign out in the appropriate logbook, and retrieve their ID.

• Answer incoming phone calls to the company, greet the caller politely, place the call on hold, and confirm with the intended recipient whether they are available before transferring the call.

• Take messages from callers if the intended recipient is unavailable or not present at the company.

• Maintain control of external personnel access through the reception area.

• Ensure that no external visitors go beyond reception unless accompanied by their host or a security guard.

• Assist in distributing application forms to walk-in job applicants.

• Receive deliveries from external mail services, log them appropriately, and notify the recipient via phone and/or email so they can collect their package and sign the logbook upon receipt.

• Responsible for keeping the Main Meeting Room, located next to Reception, clean and organized.

• Manage the availability of the Meeting Room using the Outlook scheduling tool.

• Immediately and formally report to your Supervisor any breach of access rules by visitors or their hosts within the company.

Education and Knowledge:

• Completed High School or Secondary Education.

• Minimum of 2 years of experience in a similar position.

• Ability to prepare reports and submit them to the Supervisor accurately and on time.

• Basic knowledge and experience to support recruitment activities.

• Experience working with staff at all levels of the organization.

• Experience in preparing reports and presentations for Management.