What are the responsibilities and job description for the Operations Coordinator position at Shroff Travel?
Operations Coordinator at Shroff Travel
Role Overview
Shroff Travel is recruiting a Operations Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations. In this position, you will coordinate day-to-day workflows, records, schedules, and cross-team follow-up. This is a full-time, 100% remote role open to candidates based in Columbus, Ohio.
Location: Columbus, Ohio — 100% Remote
Job Type: Full Time
Salary: $65,000 - $73,000 per year
Your Responsibilities
Submit your resume and complete the online application. Please make sure your contact information and work history are current before submitting.
Role Overview
Shroff Travel is recruiting a Operations Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations. In this position, you will coordinate day-to-day workflows, records, schedules, and cross-team follow-up. This is a full-time, 100% remote role open to candidates based in Columbus, Ohio.
Location: Columbus, Ohio — 100% Remote
Job Type: Full Time
Salary: $65,000 - $73,000 per year
Your Responsibilities
- Coordinate day-to-day tasks, schedules, handoffs, records, and status updates supporting air tickets, tours, travel products, reservations, customer service, sales support, and travel operations in the Operations Coordinator role at Shroff Travel.
- Coordinate routine handoffs between teams and follow up on missing information, overdue tasks, or unresolved requests as part of the Operations Coordinator role at Shroff Travel.
- Review workflow data for obvious exceptions, delays, or incomplete records and route issues to the appropriate owner across ticketing, tours, and travel sales in this Operations Coordinator position.
- Prepare recurring operational summaries, task reports, and status updates for managers for the Shroff Travel team as part of Operations Coordinator work.
- Document procedures, process changes, handoff requirements, and recurring operational issues while supporting ticketing, tours, and travel sales in the Operations Coordinator role at Shroff Travel.
- Support process improvements that make routine work more accurate, timely, and consistent as part of day-to-day Operations Coordinator responsibilities at Shroff Travel.
- Strong organization, follow-up, documentation, and problem-solving skills for the Operations Coordinator opening at Shroff Travel.
- Comfort using spreadsheets, task-management systems, shared documents, email, and workflow tools.
- Ability to manage multiple priorities and coordinate work across different teams.
- Clear written communication and careful attention to deadlines and status details.
- Ability to learn documented processes quickly and identify routine exceptions.
- A pre-employment background check is required.
- Employment type: Full Time
- Work arrangement: 100% Remote — Columbus, Ohio
- Experience level: Associate
- Base salary: $65,000 - $73,000 per year
Submit your resume and complete the online application. Please make sure your contact information and work history are current before submitting.
Salary : $65,000 - $73,000