What are the responsibilities and job description for the Multimedia Coordinator position at Shriners Children's?
The Multimedia Coordinator provides a wide range of MarCom functions support to location leadership/physicians and the MarCom Director/Sr. Regional Director, including, but not limited to, photography, video, graphic design, editing, digital content management, strategy, departmental support, and monthly reports to leadership.
Digital Technology Communications
- Capture high-quality clinical photography and video in OR, clinic, and inpatient/outpatient settings
- Support physician research, presentations, and clinical education
- Assist clinical and medical staff, where applicable, with publications
- Provide visual support for research publications and academic submissions (figures, image preparation, formatting support)
- Obtaining images for website/patient stories/social media
- Obtaining proper consent and storage of the consent forms
- Create digital content and execute location- and system-wide strategy
- Ensure confidentiality and patient privacy and follow SC brand & identity standards
Collaborative Communications
- Encourage enthusiasm, positive morale, and teamwork among employees
- Work with other departments, including clinical and medical staff, to solicit information
- Plan and curate creative content, technical documents, and copy for a wide array of audiences
- Support patient activations and community events with on-site content capture
- Assist Director (where applicable) with Shriners International temple relations
- Assist with facility special events such as public celebrations, celebrity and VIP visits, and others as requested. Ensure confidentiality and patient privacy during tours, events, and media visits.
- Weeknight/Weekend and Travel as needed to attend meetings or represent SC at community, temple, or fundraising events.
AV, Technology & Equipment Resource (Cross-Functional Support)
- Serve as a technical resource for staff during presentations, trainings, and educational sessions
- Set up and troubleshoot AV equipment (projectors, microphones, cameras, computers)
- Support basic recording and streaming needs for clinical, medical and MarCom events
- Maintain photography, video, and AV equipment in working order
- Provide reports on department activity and progress toward goals
- Manage multiple projects
- Upload photos, videos, and consents to the Digital Assets Management system
- General office duties, including but not limited to answering phones, filing, inventory of collateral, and meeting minutes
This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.
Required:
- 5 years of Marketing/Communications/Graphics/Multimedia experience
- Professional photography, videography, and photo/video production and editing experience
- Professional-setting social media content creation and management experience
- MS Office Suite proficiency
- Adobe Creative Cloud proficiency
- Ability to drive multiple projects with overlapping timeframes
- Bachelor's Degree in Communications (multimedia), Journalism, Marketing or other related discipline
Preferred:
- Writing, storytelling and editing experience
- Healthcare knowledge: Understanding of the healthcare industry landscape and audience needs
- Bilingual English/Spanish
Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace.