What are the responsibilities and job description for the Sales Support Staff position at Shred415 Castle Rock?
The Shred415 Sales Support Staff will be the first impression a client will have when walking through our doors, and this person will have the important task of selling memberships and packages and introducing an exceptional customer service experience that will carry throughout a member's entire time spent at the studio. We are looking for driven, dependable, punctual, team players who are able to sell. Shred415 is a family friendly, community driven environment, and all staff need to be able to speak to Shred415 as a brand, sell memberships, and help out the team to ensure a best in class customer experience.
Benefits:
-Free Shred415 Classes (with a minimum number of hours)
-Competitive hourly wage plus commission
-Discount on merchandise
-"Shredmate" discounted membership for a friend or family member (with minimum number of hours)
Responsibilities Include, but are not limited to:
-Selling: working with the team to increase sales by selling memberships, packages, and retaining members
-Client Engagement: welcoming all members into the studio and providing a family like environment for all Shredders
-Work to hit sales goals: responsible for meeting and exceeding membership sales, increasing revenue, and maximizing class attendance
-Customer Service: Providing the utmost hospitality at all times to each client, handling any interactions with professionalism and curtesy
-Responsiveness: Communication and reliability are a necessity; ability to engage in conversation with all members
-Computer Skills: ability to operate our scheduling system (Mind Body), and our internal system (Axel). Experience with Microsoft Word, Excel, and Gmail preferred
-Participation: attend Shred415 classes and events. Join team sweats, trainings, and bonding events.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16