Program Manager

Program Manager

Location: Tennessee

Opportunity

SHR Talent is partnering with an established manufacturing organization to identify a Program Manager to join its growing team.

This individual will serve as a key liaison between customers and internal operations, managing complex, specification-driven programs from initial award through final delivery. The Program Manager will work cross-functionally with engineering, manufacturing, quality, supply chain, and external vendors to ensure customer requirements are understood and executed successfully.

The organization is open to a range of backgrounds and experience levels, including high-potential candidates ready to take the next step as well as experienced professionals capable of assuming broader responsibilities.

Key Responsibilities

• Manage assigned customer programs from award through production and delivery.

• Serve as a primary point of contact between customers and internal teams.

• Review and interpret customer requirements, specifications, drawings, and contractual documentation.

• Coordinate activities across engineering, manufacturing, quality, supply chain, and outside vendors.

• Manage program schedules, budgets, resources, milestones, and deliverables.

• Proactively identify risks, delays, or execution challenges and coordinate appropriate solutions.

• Maintain consistent communication with customers regarding program status and requirements.

• Develop strong, long-term relationships with assigned customers.

• Partner with technical resources to address complex product or manufacturing requirements.

• Monitor program performance and provide regular updates to leadership.

• Ensure customer requirements and applicable quality standards are consistently met.

• Identify opportunities to improve efficiency, execution, and overall program performance.

Ideal Candidate

• Experience in program management, project management, engineering, manufacturing, operations, or a related technical environment.

• Strong technical or mechanical aptitude with the ability to understand complex, specification-driven products.

• Excellent written and verbal communication skills.

• Ability to effectively communicate across technical, operational, and customer-facing teams.

• Strong organizational, analytical, and problem-solving skills.

• Comfortable managing multiple priorities in a fast-paced environment.

• Proactive, hands-on mentality with the ability to identify gaps and take ownership of solutions.

• Ability to build credibility and long-term relationships with customers and internal stakeholders.

Preferred Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.

• PMP certification is a plus but not required.

• Experience within a manufacturing or technical environment preferred.

• Experience managing complex customer programs or projects is beneficial.

• Familiarity with project management tools and Microsoft Office.

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