What are the responsibilities and job description for the Retail Sales Associate position at Shoe Warehouse?
Job Overview
We are seeking a friendly and motivated Retail Sales Associate to join our team. This role involves providing exceptional customer service, assisting customers with product selections, and ensuring the sales floor is well-maintained. The ideal candidate will have strong communication skills, retail experience, and a passion for helping customers find what they need. Bilingual abilities are a plus, and previous supervisory experience is valued for potential growth opportunities. This position offers an engaging work environment where you can develop your sales and customer service skills while contributing to the store’s success.
Duties
- Greet customers warmly and assist them with product inquiries and selections
- Conduct product demos to educate customers about features and benefits
- Upsell additional products or services to enhance customer satisfaction and sales volume
- Maintain merchandising standards by organizing displays and ensuring products are well-stocked
- Provide excellent phone etiquette when assisting customers over the phone
- Assist with store merchandising, promotional displays, clienteling, and capturing customer data for sales development.
Skills
- Strong customer service skills with excellent communication abilities
- Experience in retail sales required
- Ability to perform product demos and upselling techniques effectively
- Bilingual skills are a plus to serve a diverse customer base
- Excellent phone etiquette and interpersonal skills for engaging with customers both in person and over the phone
- Basic math skills required.
This position offers an exciting opportunity to grow within a dynamic retail environment while delivering outstanding service to our valued customers.
Job Types: Full-time, Seasonal
Pay: $15.00 - $125.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $15 - $125