What are the responsibilities and job description for the Inside Sales Representative position at Shoals Technologies?
Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting-edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we’re setting the standard for the renewable energy industry.
We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.
Overview:
The Inside Sales role will support the Sales team (internal and external), will manage current and future accounts and partnerships to help achieve revenue targets and maintain a positive customer experience. We are seeking an individual who is passionate about solar and renewable energy and is interested in contributing beyond the core responsibility of maintaining day-to-day sales and sales operations. This role will involve collaboration across multiple departments including Marketing, Operations, and Production.
Responsibilities:
Sales
- Build new and maintain existing relationships
- Identify opportunities and develop strategies for business expansion and revenue growth
- Leverage data and analysis to make decisions and drive accurate forecasting of the business
- Work closely with other departments to establish strong communication and successful support
- Support outside sales team with CRM data entry and monitor project progress
- Build and send quotes to customers
- Monitor and manage online sales requests and new leads requests
Sales Operations
- Provide hands on order management and support, as well as strategic advice on order optimization
- Support new and existing sales partnerships for US PV business
- Execute a high-touch Customer Operations model that includes proactive outreach to, and engagement with new and existing customers
- Monitor and review analytics related to customers, and provide insights to management on key customer performance and areas of risk
Requirements:
- Experience in a sales / customer service / operations role
- Comprehensive knowledge of international logistics a plus
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Experience with data management systems such as an ERP or CRM, Salesforce preferred.
- Working knowledge of Microsoft Word, Excel, and Outlook
Job Competencies:
- Strong analytical problem-solving
- Strong organization and attention to detail
- Goal-oriented focus
- Clear and articulate communication
- Time management skills
Shoals Technologies Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.