What are the responsibilities and job description for the Property Manager position at SHM LLC?
About the Role:
We’re looking for a highly organized, experienced Property Manager to oversee the day-to-day operations of multi-unit residential properties. You’ll be responsible for ensuring the properties run smoothly, meet budget goals, and comply with all relevant regulations. This role includes supervising onsite staff, maintaining strong tenant relations, and managing compliance with HUD and LIHTC requirements.
Key Responsibilities:
Manage daily property operations, budgets, and business plans
Supervise and train on-site staff; conduct performance reviews
Oversee leasing, rent collection, and tenant communications
Ensure compliance with HUD, LIHTC, and all other federal/state housing regulations
Prepare for and assist with inspections and audits (REAC, MOR, LIHTC, etc.)
Respond to emergencies and coordinate appropriate action
Manage maintenance requests, property repairs, and capital projects
Conduct property walkthroughs and maintain curb appeal
Approve time-off requests and handle contractor coordination
Maintain accurate resident files and submit required reports
Ensure fair housing practices and applicant eligibility reviews
Qualifications:
High school diploma (required); industry certifications (COS, Tax Credit) preferred
5 years of property management experience, including HUD/LIHTC properties
Strong knowledge of Section 8, fair housing laws, and property compliance
Proficient with Microsoft Office; experience with RealPage is a plus
Excellent communication, leadership, and problem-solving skills
Professional appearance and strong customer service orientation
Key Skills:
Team leadership & time management
Decision-making & conflict resolution
Strong administrative and organizational skills
Ability to handle emergencies and maintain composure
Familiarity with property marketing and resident retention