What are the responsibilities and job description for the Customer Service Representative position at SHJ International?
Join Our Team at SHJ International in New Jersey, NJ!We are looking for a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a Customer Service Representative at SHJ International, you will play a key role in ensuring our customers receive top-notch service and support.Responsibilities:Interact with customers via phone, email, and chat to provide assistance and resolve inquiriesHandle customer complaints in a professional manner, aiming to reach a satisfactory resolutionProcess orders, returns, and exchanges accurately and efficientlyMaintain customer records and update information as neededCollaborate with other team members to deliver exceptional service at all touchpointsQualifications:Prior experience in a customer service role preferredExcellent communication skills and a friendly demeanorStrong problem-solving abilities and attention to detailAbility to multitask and prioritize tasks effectivelyProficiency in Microsoft Office applicationsIf you are a dedicated Customer Service Representative who is passionate about providing excellent service to customers, we want to hear from you! Join our team at SHJ International and make a positive impact in the lives of our customers.About UsSHJ International is a leading provider of innovative solutions for the transportation industry. Our mission is to deliver superior products and services to our customers, exceeding their expectations every step of the way. With a focus on customer satisfaction and continuous improvement, we are committed to shaping the future of global logistics. Join us at SHJ International and be a part of our success story!#hc225118
Salary : $17 - $23