What are the responsibilities and job description for the Commercial Coordinator, FRG, TR Americas position at Shiseido Americas Corporation?
Your Dreams, Our Future.
Join the dynamic and diverse team at Shiseido Miami, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.
At Shiseido, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.
WHERE YOU WILL WORK:
The Commercial Coordinator’s mission is to liaise with the Executive Sales Director, Area Sales Managers (ASM), Retail Managers, Operational Marketing, Logistics, Finance, Customer Service (CS) and the clients. She/he serves as the primary support person for the Sales team.
WHAT YOU WILL DO
Review and process clients’ orders and maintain Orders log, quotas, POs, ERF reports
Process approved orders
Review, verify, and validate all references, quantities, and prices on each order; if needed, transfer or request additional forecast or quotas
Support Customer Service (CS) and clients with logistics
Processing and confirmation of orders to CS, providing additional information as needed
Enter Forecast of animations and new launches
Account creation, and amendment and verification of incoterms, margins, and payment terms through the creation of JSOX/Customer Workflow in Avanteam
Main liaise between Sales team, CS and clients; fill out product specs files as requested by customers
Update/upload sales wholesale information for client(s)/ distributor(s)
Financial responsibilities
Prepare accruals; create POs based on sales team’s estimates
Process purchase orders for vendors, clients/ distributors, etc.; obtain all proper signatures, and update invoice log; follows-up with finance locally and with regional offices (for FRG & COS)
Liaise with Finance and process approved payments from Sales team
Process credit and debit notes per client/distributor
Prepare and maintain forecasts
Enter forecast in Remerch
Extract quota reports from BI or SAP as requested
Coordinate pricing for client(s) and coordinate in preparation for Year End Provision with ASM
Create and extract all customers’ price lists in SAP
Based on Sales team’s approval of assortment, prepare individual order form/price lists for ASM to share with client/distributor
Administrative support
Provide support for Sales team through generation of reports (Portfolio, Quota Inquiry, etc.)
Support coordination and shipment of training gifts
Prepare files and provides required information to process all sanitary registrations for each region (when applicable)
Assist the accounting department with A/R and A/P issues
Suggest orders when requested by direct manager(s)
WHO YOU ARE
Collaborative attitude; open to learning
Proven customer support experience; agile and able to adapt
Strong phone, active listening, and communication skills
Familiar with SAP, Avanteam, SAGA/ACCPAC and BI systems and practices
Basic digital proficiency; Microsoft office suite (specifically Outlook, Word & Excel)
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Proficiency in English and Spanish required; French and/or Portuguese, a plus
Bachelor’s degree preferred
If this sounds like you, we want you on our team. Apply today and let's create something beautiful!
#LI-hybrid
You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.
What We Can Offer You
At Shiseido, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:
Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law
Join the dynamic and diverse team at Shiseido Miami, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.
At Shiseido, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.
WHERE YOU WILL WORK:
The Commercial Coordinator’s mission is to liaise with the Executive Sales Director, Area Sales Managers (ASM), Retail Managers, Operational Marketing, Logistics, Finance, Customer Service (CS) and the clients. She/he serves as the primary support person for the Sales team.
WHAT YOU WILL DO
Review and process clients’ orders and maintain Orders log, quotas, POs, ERF reports
Process approved orders
Review, verify, and validate all references, quantities, and prices on each order; if needed, transfer or request additional forecast or quotas
Support Customer Service (CS) and clients with logistics
Processing and confirmation of orders to CS, providing additional information as needed
Enter Forecast of animations and new launches
Account creation, and amendment and verification of incoterms, margins, and payment terms through the creation of JSOX/Customer Workflow in Avanteam
Main liaise between Sales team, CS and clients; fill out product specs files as requested by customers
Update/upload sales wholesale information for client(s)/ distributor(s)
Financial responsibilities
Prepare accruals; create POs based on sales team’s estimates
Process purchase orders for vendors, clients/ distributors, etc.; obtain all proper signatures, and update invoice log; follows-up with finance locally and with regional offices (for FRG & COS)
Liaise with Finance and process approved payments from Sales team
Process credit and debit notes per client/distributor
Prepare and maintain forecasts
Enter forecast in Remerch
Extract quota reports from BI or SAP as requested
Coordinate pricing for client(s) and coordinate in preparation for Year End Provision with ASM
Create and extract all customers’ price lists in SAP
Based on Sales team’s approval of assortment, prepare individual order form/price lists for ASM to share with client/distributor
Administrative support
Provide support for Sales team through generation of reports (Portfolio, Quota Inquiry, etc.)
Support coordination and shipment of training gifts
Prepare files and provides required information to process all sanitary registrations for each region (when applicable)
Assist the accounting department with A/R and A/P issues
Suggest orders when requested by direct manager(s)
WHO YOU ARE
Collaborative attitude; open to learning
Proven customer support experience; agile and able to adapt
Strong phone, active listening, and communication skills
Familiar with SAP, Avanteam, SAGA/ACCPAC and BI systems and practices
Basic digital proficiency; Microsoft office suite (specifically Outlook, Word & Excel)
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Proficiency in English and Spanish required; French and/or Portuguese, a plus
Bachelor’s degree preferred
If this sounds like you, we want you on our team. Apply today and let's create something beautiful!
#LI-hybrid
You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.
What We Can Offer You
At Shiseido, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:
- Medical, Dental, & Vision Insurance
- Life and Disability Insurance
- Paid Time Off
- Paid Volunteer Days
- Paid Company Holidays
- Paid Parental Leave
- 401K with Company Match
- Talent Development & Learning Programs
- Internal & International Mobility
- Product Discounts & Annual Gratis
- Employee Led Affinity Groups
- Tuition Reimbursement
Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law
