What are the responsibilities and job description for the End User Support - Programmer 6 (Salesforce Developer) position at Shiro Technologies?
We are seeking an experienced Salesforce Developer to design, develop, and implement customized CRM solutions. This role involves supporting critical workflows, collaborating with cross-functional teams, and ensuring scalable, secure, and high-performing Salesforce applications.
Key Responsibilities:
Develop and support CRM solutions, including workflow enhancements and user story delivery
Collaborate with stakeholders to gather and define technical requirements
Ensure alignment between technical solutions and business goals
Manage release cycles, deployments, and updates
Maintain ownership of technical architecture and system integrations
Establish and enforce development standards and best practices
Integrate Salesforce with internal and external systems
Ensure compliance with security and application lifecycle standards
Provide technical leadership and communicate solutions at an executive level
Support training and transition to maintenance/operations
Salesforce Expertise Required:
Strong experience with Service Cloud and Experience Cloud
Full lifecycle Salesforce implementation experience
Proficiency in:
Apex, Visualforce, Apex Triggers
Lightning Web Components (LWC) and Aura Components
Experience with declarative tools (Flows, Process Builder, Workflow Rules)
Integration experience using REST/SOAP APIs (JSON/XML)
Knowledge of authentication protocols (OAuth, SSO)
Experience with Batch Apex and Scheduled Apex
Familiarity with:
Data migration
AppExchange products
CI/CD pipelines (Azure DevOps or similar)
Experience with SFDX, branching, merging, and deployments
Required Qualifications:
6 years of Salesforce development experience
4 years with Apex, Visualforce, LWC, Aura, HTML5, JavaScript
5 years working with Service Cloud and/or Health Cloud
3 years of Salesforce Lightning experience
2 years of API integrations and SSO
Experience with CI/CD tools (Azure DevOps or similar)
Salesforce Certified Platform Developer I
Salesforce Certified Administrator
Preferred Qualifications:
Salesforce Certified Platform Developer II
Experience with Conga and Drawloop
Familiarity with government environments and compliance standards (e.g., FedRAMP)