What are the responsibilities and job description for the Fiscal Technician -- Student Accounts position at Shippensburg University?
Join a vibrant and purpose-driven community at Shippensburg University, located in the scenic Cumberland Valley and spread across a beautiful 210-acre campus with over 40 buildings. We offer a dynamic academic environment with 45 undergraduate, 22 graduate, and 2 doctoral programs. At Shippensburg, our mission is more than words—we are committed to inclusive collaboration, fostering a strong sense of belonging, and celebrating the achievements that drive positive change in our communities. Be part of a team that values innovation, impact, and shared success.
Shippensburg University offers outstanding benefits to eligible employees!
- Effective first day of employment: low-cost medical insurance plus free dental, vision, hearing, and prescription coverage.
- Choose from two generous retirement plans :
- Alternative Retirement Plan (ARP):5% employee contribution, 9.29% employer contribution, Immediate vesting
- State Employees’ Retirement System (SERS): 8.25% employee contribution, 2.25% employer contribution pension calculation, 10-year vesting requirement
- 100% tuition waivers for you and your eligible dependents upon completion of probationary period!
- Generous paid time off, employer-paid life insurance, and so much more!
See full details in link below (for AFSCME employees)
Full Benefits Summary (PDF)
Join the Student Accounts team in a key administrative and fiscal role supporting student financial operations. This position coordinates financial aid disbursements and student refunds, reviews student financial records, monitors account holds, completes reconciliations and journal entries, and helps ensure the accuracy of student accounts.
The successful candidate will combine strong attention to detail, independent judgment, problem-solving skills, and a commitment to providing superior customer service to students, parents, and campus constituents.
This position is scheduled to work Monday through Friday from 9:30 a.m. – 6:00 p.m.
Key Responsibilities
- Receive, process, and post payments from students, parents, grantors, military sources, financial aid programs, third-party agencies, and other sources.
- Process university revenue, including grants and camps/conferences, and balance cashiering activity, cash, checks, electronic payments, and credit card transactions.
- Complete bank, financial aid, and university accounting system reconciliations and support audit and year-end close activities.
- Review and audit accounts receivable records for accuracy and investigate discrepancies and outstanding balances.
- Post and adjust student account charges, deposits, cancellations, deferments, payment plans, and approved tuition, housing, and meal waivers.
- Monitor student accounts and manage enrollment, scheduling, and academic dismissal holds.
- Post financial aid and process student refunds in accordance with federal, state, university, Title IV, and PASSHE policies.
- Adjust student account charges and issue appropriate refunds resulting from course drops and university withdrawals.
- Manage accounting entries and reconciliations for financial aid funding sources, identify discrepancies, and complete required journal entries and alternative loan fund returns.
- Use Banner, TouchNet, and COGNOS reporting tools to run daily processes, analyze student accounts, and provide accurate account information.
- Provide prompt, courteous customer service to students and other customers in person, by phone, and through email.
- Collaborate closely with Student Accounts and Financial Aid colleagues to support a positive customer experience.
- Initiate and pursue collections in accordance with University and Commonwealth policies and refer delinquent accounts to the Pennsylvania Office of Attorney General and third-party collection agencies.
- Perform other related clerical accounting duties within Administration and Finance as assigned.
A full job description will be provided at the time of the scheduled interview.
Minimum Qualifications
One year as a Fiscal Assistant; OR three years of experience maintaining fiscal or financial records including one year of experience involving the application of accounting or fiscal principles; OR an associate degree in accounting or business administration including or supplemented by six credits in accounting; OR any equivalent combination of experience and training.
Must have the ability to:
Applicant must have excellent analytical, organizational, oral, written, and interpersonal communications skills and must be proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
Must have the ability to:
- Perform detail work involving written or numerical data.
- Make arithmetical calculations.
- Prepare financial reports.
- Apply and adapt established methods to financial transactions.
- Multitask
- Work independently and with a team
- Maintain confidentiality.
Applicant must have excellent analytical, organizational, oral, written, and interpersonal communications skills and must be proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
Preferred Qualifications
Preferred Qualifications:
- Experience with Banner, SAP, COGNOS
- Experience in Higher Education
- Experience in Account Receivable and/or banking.
Posting Detail Information
Open Date
07/08/2026
Close Date
Open Until Filled
Yes
Special Instructions Summary
For full consideration, all candidates must apply online at https://jobs.ship.edu with acceptance of materials continuing until the posting is filled. Materials submitted in other formats including paper applications will not be considered. All applications and inquiries will remain confidential.
Shippensburg University of Pennsylvania is an Equal Opportunity Employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regards to age, color, national origin, race, religion, disability, veteran status, or sex. All qualified individuals are encouraged to apply.
Shippensburg University of Pennsylvania is an Equal Opportunity Employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regards to age, color, national origin, race, religion, disability, veteran status, or sex. All qualified individuals are encouraged to apply.
Additional Information
All Shippensburg University employees are expected to demonstrate an understanding of and commitment to the University’s core values of teamwork and collaboration, dependability, initiative, problem solving, and clear communication. University employees are expected to demonstrate good interpersonal and communication skills with all members of the campus community. They will strive to maintain integrity, effectiveness and efficiency by upholding customer service throughout all levels of performance.
All university employees are required to comply with university policies, state and federal laws/statutes prohibiting any type of Discrimination, Harassment or Retaliation.
Safeguarding confidential, personal data and/or records of employees, students, customers and other related constituents is the responsibility of all University employees. It is the duty of all members of the University community to take part in the maintenance of a safe campus.
All university employees are required to comply with university policies, state and federal laws/statutes prohibiting any type of Discrimination, Harassment or Retaliation.
Safeguarding confidential, personal data and/or records of employees, students, customers and other related constituents is the responsibility of all University employees. It is the duty of all members of the University community to take part in the maintenance of a safe campus.
Salary : $45,907