What are the responsibilities and job description for the Heating Oil Administrative Assistant position at Shipley Energy?
We are looking for a Seasonal admin who can help us out with inbound customer calls.
This position is Monday - Friday first shift. 40 hours per week.
The heating season, and this position, runs through the winter and into early spring depending on weather.
Responsibilities:
- Effectively serve all customer needs and process inquiries in a courteous, friendly and timely manner
- Provide all customers with the consistent, quality service in accordance with company procedures
- Process customer payments
- Manage multiple priorities and complete calls and assigned task in a timely manner
- Assist with dispatching
- Work collaboratively with other administrative team members to meet the needs of the organizations
- Complete other duties as assigned
Requirements:
- Proficiency with Outlook Calendar, Microsoft Office Suite
- Exceptional organizational skills
- Exemplifies and communicates the values of initiative, responsibility, caring relationships, integrity, and innovation
- Maintain the highest level of confidentiality
- Professional writing ability
- Comfortable working with deadlines and skilled in timely response to emails
- Proven customer service and communication skills with all types of professionals
- 3-5 years of general business experience preferred
Our team members make us great. They live out our values, vision, and mission every day. If you take pride in your work, enjoy being in a positive environment, and want to reach your full potential, we encourage you to apply!
The future of energy is bright, and we’d love for you to be part of it! Apply today.