What are the responsibilities and job description for the Service Admin. TEMP 2-3 months position at Shimadzu Medical Systems?
Overview
We are seeking a highly organized and detail-oriented Service Administrator for a temporary assignment lasting approximately 2-3 months. This role offers an excellent opportunity to support office operations, manage administrative tasks, and provide exceptional customer service. The ideal candidate will have strong office management skills, proficiency in various software tools, and the ability to handle multiple responsibilities efficiently. This position is perfect for someone with clerical and administrative experience looking to contribute to a dynamic team in a fast-paced environment.
Responsibilities
Core Skills
- Strong administrative and organizational skills
Key Tasks
- Work Order & Support Coordination
- Answer tech support calls/emails and create work orders
- Dispatch work orders to field engineers
- Coordinate with Tech Support and Field Engineers
- Manage training registration and scheduling
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- Data Entry & Maintenance
- Update install base and service contract records
- Track recall completion and provide reports
- Support inventory tracking
- Inventory & Logistics
- Manage field support tools and allocations
- Coordinate shipments of kits and related materials
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- Reporting & Documentation
- Maintain process documents and service announcements
- Collect timesheets and process payment requests
- Prepare and update internal reports
Must have the following :
- Excellent communication (phone/email)
- Attention to detail and ability to follow structured processes
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to learn proprietary systems quickly (SharePoint, GP, call center ticketing software, etc.)
This temporary Service Admin position offers an engaging work environment where organizational skills and customer service excellence are valued. The successful candidate will play a vital role in supporting daily operations while gaining valuable administrative experience.
Job Types: Full-time, Temporary
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25