Junior API Coordinator

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

Junior API Coordinator - Program Management

Job Description

We are looking for a highly organized and proactive entry-level Junior API Coordinator (Program Management segment) to support our Growth Solutions Product Team. This role is ideal for someone who is excited about APIs, project coordination, and driving cross-functional alignment. You will play a pivotal role in coordinating API lifecycle management, documenting integration requirements, and helping deliver solutions that drive business growth.

This role is onsite based at either of the following Shift4 locations: Center Valley, PA or Las Vegas, NV

Responsibilities

• Assist in planning, tracking, and delivering API-driven initiatives within the growth product portfolio.
• Maintain and update project trackers, dashboards, and communication plans.
• Coordinate project schedules, deliverables, and task assignments across technical and business teams.
• Support backlog grooming, sprint planning, and stand-ups with product and engineering.
• Work with product and engineering teams to track API requests, changes, and versioning.
• Coordinate with stakeholders to gather integration requirements and ensure consistent documentation.
• Maintain internal knowledge bases for API endpoints, specs, change logs, and usage guidelines.
• Act as the liaison between product, engineering, support, sales, and external partners regarding API-related programs.
• Support internal and external communications about API rollouts, timelines, and deprecations.
• Monitor and escalate risks or blockers impacting delivery timelines.
• Prepare reports and presentations on program progress, adoption metrics, and partner feedback.
• Assist in evaluating API performance and partner implementation status.
  
  

Job Qualifications

• 1–2 years of experience in program coordination, project management, product support, or technical operations.
• Self-motivated and independent work ethic, with the desire to train and assist others
• Strong attention to detail
• Work independently with minimal direction
• Excellent analytical, decision-making, and problem-solving skills
• Excellent time-management skills with the ability to handle stress, prioritize tasks and work under shifting deadlines
• Excellent verbal and written communication skills
• Proficient in Google suite (Drive, Sheets, Docs)
• Proficient in project management tools (e.g., Jira, Confluence, Asana, or Trello).
• Ability to drive multiple projects simultaneously
• Ability to remain organized but flexible in a fast-paced environment
• Must maintain a high level of confidentiality and discretion at all times
• Flexibility in a dynamically changing environment, acknowledging urgency when necessary
  
  

Preferred Qualifications

• Previous experience with Program Management, Business/Office Administration, or related fields.
• Any Certification is beneficial, but not required (Microsoft Office, Google Suites, etc)
• Experience in payment processing systems / POS
• Experience with customer-based interactions.
• Bachelor’s degree or equivalent experience in Business, Computer Science, Information Systems, or a related field.
  
  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.