What are the responsibilities and job description for the Scarborough Car Wash Team Member position at Shell?
Welcome to Scarborough Car Wash. We are a Family oriented, well-established organization seeking an experienced Team Member to join our rapidly growing Team!
Car Wash Team Members are experts in creating positive Guest experiences through service, providing insights, and maintaining a clean and comfortable guest vehicle and store.
Full and Part Time Openings Available. Must be able to work various shifts.
Primary Responsibilities
- Greet guests with a smile as they enter the location.
- Collect and process cash, credit and digital payments using the store point of sale system. Assist guests with questions or price discrepancies.
- Maintain a positive and friendly demeanor, connecting with each and every customer.
- Use suggestive selling techniques to promote store specials and loyalty programs, boost store sales, and increase guest satisfaction.
- Ensure accurate transactions and accurate sales at the end of the shift.
- Apply various types of cleaners to the vehicles and monitor car wash equipment.
- Ensure compliance with safety regulations and store policies. Report equipment malfunctions or safety concerns promptly.
- Ensure a clean and safe environment for our team and guests.
- Collaborate with team members to maintain smooth shift operations. Adapt to flexible scheduling including evenings, weekends and holidays.
- Act with integrity and honesty, promoting the culture and values of our Company.
- Follow all Company policies and procedures.
- Maintain regular and punctual attendance. Maintain a clean and polished appearance and appropriate uniform attire.
- Supports management with daily, operational tasks. Follow opening and closing procedures.
- Promote team-work and ethics.
- Perform other duties as assigned.
Required Knowledge, Skills and Abilities
- Excellent customer service skills.
- Strong interpersonal and communication skills.
- Ability to operate available equipment, such as cash registers or scanners.
- Basic mathematical skills, as needed to make change and give refunds.
- Able to learn company’s products, services, and policies quickly.
- Honest, Respectful, Trustworthy and Loyal.
- Able to lift 25 pounds and traverse all parts of the restaurant quickly.
- Prolonged periods of standing required.
Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people’s lives over 125 years, Shell has become one of the world’s leading companies. We have done so by evolving to meet the needs of our customers. Find out more about how we’re working to power progress together.
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
Job Type: fulltime, parttime
Schedule:
- Other
Education: No education required
Work location: On-site
Benefits:
Vacation & Paid Time Off, Health Insurance, Maternity & Paternity Leave