What are the responsibilities and job description for the Cashier/Customer Service Representative position at Shell Food Mart?
Job Summary
Join our dynamic retail team as a Cashier/Customer Service Representative, where your enthusiasm and dedication will create a welcoming shopping experience for every customer. In this role, you will be the friendly face at the checkout counter, ensuring smooth transactions while providing exceptional service. Your proactive approach will help customers find what they need, answer their questions, and leave with a positive impression of our store. This position offers an exciting opportunity to develop sales skills, enhance product knowledge, and contribute to a vibrant retail environment. Responsibilities
- Operate POS (Point of Sale) systems efficiently to process transactions accurately and quickly
- Greet customers warmly and assist with product inquiries, product demos, and upselling opportunities
- Handle cash, credit card payments, and other payment methods with precision and integrity
- Maintain organized merchandising displays and stock shelves to ensure an inviting shopping environment
- Assist with stocking, inventory management, and replenishing products on the sales floor
- Provide excellent customer service by addressing questions, resolving issues, and ensuring satisfaction
- Demonstrate strong phone etiquette when handling inquiries or assisting customers remotely when needed
- Support supervising staff during busy periods or when assigned supervisory responsibilities
Qualifications
- Previous cashiering experience in a retail or grocery store setting is preferred but not required
- Strong communication skills and the ability to engage with diverse customers in a bilingual environment is a plus
- Basic math skills for handling cash transactions and retail math for sales calculations
- Experience with POS systems and cash handling procedures is highly desirable
- Proven customer service skills with a friendly, professional attitude
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
- Knowledge of grocery store operations, merchandising, and stock management is advantageous
- Prior supervising experience is beneficial for leadership opportunities within the team
Join us to be part of a lively team committed to delivering outstanding service! We value energetic individuals who thrive on helping customers find what they need while creating a positive shopping experience. This role offers growth opportunities in retail sales, merchandising, and leadership—all within a supportive environment dedicated to your success.
Pay: $14.00 - $16.00 per hour
Benefits:
- Flexible schedule
Experience:
- two: 1 year (Preferred)
- Working with 12th graders: 1 year (Preferred)
Language:
- English or bilingual (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Hollywood, FL 33020 (Required)
Work Location: In person
Salary : $14 - $16